Launched in 2006, Roblox is one of the world’s most popular game platforms, featuring a built-in game creation system and managing to attract millions of active players through its rich variety of available content.
Due to Roblox being a complex product, it’s often required by the developers to place the servers under maintenance, whether for an upcoming update deployment or bug-fixing reasons, leaving players unable to access the servers and “hop” in-game.
During such moments, the members of this platform’s passionate community demand answers and, if you’re reading this right now, you’re likely in the same spot.
Luckily, this guide will teach you what to do during Roblox downtimes, so without further ado, let’s get into it.
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Roblox Downtimes Explained – Reasons Roblox Is Down
Note: Before we get into the details as to why Roblox servers are sometimes down or under maintenance, keep in mind that the best and fastest way to check the current status is by visiting the downdetector’s dedicated Roblox server status page.
Other effective methods for staying up-to-date with Roblox’s server status is by following Roblox on social media platforms, such as its official Twitter profile, where the company may post any recent news related to maintenance, outages, updates, and a lot more.
Roblox servers may be unavailable due to a wide variety of reasons, and sometimes, these downtimes are not expected or pre-announced by the developer team.
To simplify, these are the reasons Roblox servers are usually, or may be currently, down for:
- There’s scheduled maintenance (regular maintenance, implementing a new update, patch, or simply stress-testing)
- Servers are overwhelmed by the player count (usually happens shortly after a significant update release, a seasonal event, or something similar)
- There’s an unexpected outage (electricity issues, DDOS attacks, servers down due to hardware malfunction, hacker attacks, etc.)
- Reports of a critical bug (developers are temporarily closing the servers purposely but without any previous announcements to fix the bug/exploit and prevent further, more serious damage)
During any of these events, you will most likely be unable to join servers or experience extreme lag and performance issues if you do connect, use the Roblox store to purchase any items, register a new account, and more.
However, it’s also worth mentioning that you may still be unable to experience issues joining Roblox servers, even if their current status is up and running.
Take a look at the following section below for more information on that.
Roblox Servers Are Up, But I cannot Join – Why?
Despite Roblox servers being up and running, you may still be unable to join due to common errors most players run into when trying to play.
Luckily, we have an entire collection of guides dedicated to solving Roblox errors, so feel free to take a look if you seem “stuck” with a specific issue.
Common reasons you’re unable to join Roblox even though the servers are up are the following:
- An unstable, or not powerful enough, internet connection. Here are the official bandwidth requirements for Roblox. The best way to check your internet speed is by using Speedtest.
- A firewall or antivirus software blocks your connection to the servers. In this case, we recommend checking methods #2 and #5 in our helpful guide covering a similar problem.
- A browser extension is interfering with the Roblox server’s security layer and “flagging” your connection as suspicious. A common example is UltraSurf, a VPN browser extension that some Roblox players use. We recommend disabling all extensions and then trying again.
Besides these general problems that almost every Roblox player has experienced at least once before, there are other, more complex, and specific errors that could be preventing you from playing.
We know the reasons behind most of them, but the list is rather long, and new errors could show up in the near future, so keep that in mind.
Let’s take a look:
Error Code: 6
The Message: An error occurred while starting Roblox. Error Code: 6
The Solution/Reason: Something blocked your download, or the launcher timed out due to poor connection quality. Try disabling your antivirus and firewall and downloading through a more stable connection.
Error Code: 256
The Message: The Developer has shut down all game servers, or the game server has shut down for other reasons. Please attempt reconnecting. Error Code: 256
The Solution/Reason: This could result from a user getting banned or a VIP server owner shutting down the VIP server. If reconnecting doesn’t help, assuming you’re not banned, it’s most likely a server-related problem.
Error Code: 260
The Message: There was a problem receiving data, please reconnect. Error Code: 260
The Solution/Reason: You are unable to receive data from the Roblox web servers. There could be many reasons for this, so try restarting your router or using a different device. If none of that works, it could be an issue with the servers.
Error Code: 261
The Message: There was a problem streaming data, please reconnect. Error Code: 261
The Solution/Reason: Roblox servers could be under maintenance, or your connection is unstable. This could be caused by high packet loss too.
Error Code: 262
The Message: There was a problem sending data, please reconnect. Error Code: 262
The Solution/Reason: Another error that is most likely caused by a poor internet connection. If reconnecting doesn’t help, try using a different, more stable connection, or connect using a LAN cable instead of Wi-Fi.
Error Code: 264
The Message: You are already playing the game from a different device. Please shut down the other session and try again. Error Code: 264
The Solution/Reason: When this happens, you’ve either launched the game twice or forgot you’re already logged in somewhere else, or your account is compromised. We recommend checking for a double session, and if that’s not the case, changing your password and signing out of all other devices immediately.
Error Code: 266
The Message: Your connection timed out. Check your internet connection and try again. Error Code: 267
The Solution/Reason: There are two possible reasons for this. The first is a poor internet connection, and the second is being inactive, or so-called AFK (Away From Keyboard), for longer than it’s “allowed” on the server.
Error Code: 267
The Message: You have been kicked from the game. Error Code: 267
The Solution/Reason: If you were using an automation script of any type, it could be the reason you were kicked from the server and therefore saw this error. Remember to always play fair.
Error Code: 268
The Message: You have been kicked by the server. Please close and rejoin another game. Error Code: 268
The Solution/Reason: This can be a manual kick for unacceptable behavior, using cheats, exploits, or simply experiencing a lot of lag. Sometimes, although rarely, it’s due to game compatibility issues related to your OS (Operating System).
Error Code: 271
The Message: Unable to find instance. Error Code: 271
The Solution/Reason: An issue related to inactive players. This can also happen when all players on the server are “flagged” as inactive at the same time. If you are connecting to a server that’s in the process of shutting down, you can also experience this issue.
Error Code: 272
The Message: Disconnected due to the Security Key Mismatch. Error Code: 272
The Solution/Reason: Using exploits or unauthorized third-party files that interfere with the gameplay can be the cause of you seeing this error.
Error Code: 275
The Message: Roblox has shut down the server for maintenance. Error Code: 275
The Solution/Reason: This error is pretty self-explanatory. It occurs when the servers go down for maintenance or, in very rare scenarios, when a user deletes the game from their system while connected to a server.
Error Code: 277
The Message: Please check your internet connection and try again. Error Code: 277
The Solution/Reason: The cause for this error is most likely your IP address changing while connected to a Roblox server, or you are experiencing connection problems.
Error Code: 278
The Message: You were disconnected for being AFK 20 minutes. Error Code: 278
The Solution/Reason: Very self-explanatory. You were AFK for more than 20 minutes, so the server disconnected you to free up a slot for another player.
Error Code: 279
The Message: Failed to connect to the game. Roblox version is out of date. Error Code: 279
The Solution/Reason: Self-explanatory. You need to update your Roblox client and then attempt reconnecting to the server.
Error Code: 280
The Message: Your version of Roblox may be out of date. Update Roblox and try again. Error Code: 280
The Solution/Reason: Just like the 279 Error, this one is caused by an outdated game version. Updating your client and game files should solve it.
Error Code: 517
The Message: This game is currently unavailable. Please try again later. Error Code: 517
The Solution/Reason: Just like the 271 Error, this can happen when a user attempts to join a server that’s closing or if the user uninstalls the game while connected to a server.
Error Code: 522
The Message: Followed user has already left the game. Error Code: 522
The Solution/Reason: Roblox allows users to join someone else’s game, but if that user has already left the server, you’ll get this error message instead. It’s just unfortunate timing.
Error Code: 523
The Message: The status of the game has changed, and you no longer have access. Error Code: 523
The Solution/Reason: You’re seeing this error because the server has either shut down or features some sort of VIP mode that you have no access to.
Error Code: 524
The Message: You are not authorized to join this game. Error Code: 524
The Solution/Reason: This happens when a user tries joining a VIP server they have no access to or joining as a Guest on a server that requires previous registration or authorization.
Error Code: 529
The Message: We are experiencing technical difficulties. Please try again later. Error Code: 529
The Solution/Reason: This error is usually the cause of Roblox servers being slow and underperforming. There’s not much you can do besides wait a few minutes or try a different server.
Error Code: 610
The Message: Can’t join place – HTTP 400 (Cannot join game with no authenticated user. Error Code: 610
The Solution/Reason: This problem usually occurs when the Roblox authentication servers are down or when the user has an expired login session. It can also be caused by an issue with the user’s network connection, in which case Flushing the DNS and restarting the router helps.
Error Code: 769
The Message: Teleportation Failed: Unknown exceptions. Error Code: 769
The Solution/Reason: This happens when in-game teleportation fails, and there are various reasons for it, most of which are unknown or unclear. Simply reconnect to the server and keep playing.
Error Code: 770
The Message: Teleportation Failed due to an unknown error. Error Code 770
The Solution/Reason: This happens when a user tries to teleport to a section of the game that no longer exists.
With all that said, you now know many of the possible reasons why you’re unable to join a Roblox server. However, keep in mind that this platform is quite complex, and new or currently unknown errors can occur at any time.
Not all possible Roblox server connection errors and problems are included in this guide, simply because there are still many that are quite rare and user-specific, and we haven’t crossed them yet.
If you think you’re experiencing a very specific error that you couldn’t find on our list, or fix using any of the general methods listed in this guide, it’s always a good idea to contact the official Roblox support team for further assistance.