Launched in 2006, Roblox is one of the world’s most popular game platforms.
It features a built-in game creation system with endless possibilities, and because of that, attracts millions of active players through its rich variety of available content.
Due to Roblox being a complex product, developers are often required to place the servers under maintenance. Whether for an upcoming update deployment or bug-fixing reasons, this leaves players unable to access the servers and join a game.
During such moments, the members of this platform’s passionate community demand answers, and if you’re reading this right now, you’re likely in the same spot.
This guide will inform you about what you can do during Roblox outages, so without further ado, let’s get into it.
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Roblox Downtimes Explained – Reasons Roblox Is Down
Note: Before we get into the details as to why Roblox servers are sometimes down or under maintenance, keep in mind that the best and fastest way to check the current status is by visiting the downdetector’s dedicated Roblox server status page.
Other effective ways to stay informed about Roblox’s server status include following Roblox on social media platforms, like its official Twitter profile, where the company might share any recent news about maintenance, outages, updates, and more.
There’s also a dedicated, official Roblox server status webpage you can bookmark and monitor whenever you notice something’s malfunctioning with the Roblox server.
Roblox servers may be unavailable due to a wide variety of reasons, and sometimes, these downtimes are not expected or pre-announced by the developer team.
To simplify, these are the reasons Roblox servers are usually, or may be currently, down for:
- There’s scheduled maintenance (regular maintenance, implementing a new update, patch, or simply stress-testing)
- Servers are overwhelmed by the player count (usually happens shortly after a significant update release, a seasonal event, or something similar)
- There’s an unexpected outage (electricity issues, DDOS attacks, servers down due to hardware malfunction, hacker attacks, etc.)
- Reports of a critical bug (developers are temporarily closing the servers purposely but without any previous announcements to fix the bug/exploit and prevent further, more serious damage)
During any of these events, you will most likely be unable to join servers or experience extreme lag and performance issues if you do connect, use the Roblox store to purchase any items, register a new account, and more.
However, it’s also worth mentioning that you may still be unable to experience issues joining Roblox servers, even if their current status is up and running.
Take a look at the following section below for more information on that.
Roblox Servers Are Up, But I cannot Join – Why?
Despite Roblox servers being up and running, you may still be unable to join due to common errors most players run into when trying to play.
Luckily, we have an entire collection of guides dedicated to solving Roblox errors, so feel free to take a look if you seem “stuck” with a specific issue.
Common reasons you’re unable to join Roblox even though the servers are up are the following:
- An unstable, or not powerful enough, internet connection. Here are the official bandwidth and general Roblox system requirements. The best way to check your internet connection’s speed and see if it meets these requirements is by using Speedtest.
- A firewall or antivirus software blocks your connection to the servers. In this case, we recommend checking methods #2 and #5 in our helpful guide covering a similar problem.
- A browser extension is interfering with the Roblox server’s security layer and “flagging” your connection as suspicious. A common example is UltraSurf, a VPN browser extension that some Roblox players use. We recommend disabling all extensions and then trying again.
Besides these general problems that almost every Roblox player has experienced at least once before, there are other, more complex, and specific errors that could be preventing you from playing.
We know the reasons behind most of them, but the list is rather long, and new errors could show up in the near future, so keep that in mind.
Let’s take a look:
Error Code: 6
The Message: An error occurred while starting Roblox. Error Code: 6
The Solution/Reason: Something blocked your download, or the launcher timed out due to poor connection quality. Try disabling your antivirus and firewall and downloading through a more stable connection.
Error Code: 17
The Message: Failed to connect to the Game. (ID = 17: Connection attempt failed.) Error Code: 7 or Error Code: 279
The Solution/Reason: Add Roblox to your list of firewall exceptions and perform a DNS Resolver Cache flush.
Error Code: 103
The Message: The Roblox game you are trying to join is currently not available. Error Code: 103
The Solution/Reason: The developer likely didn’t make the game compatible with your device. For example, some Roblox games are designed only for PC. Choose a different game or contact the developer for more information.
Error Code: 106
The Message: Unable to connect to server. You may not be connected to the internet. Error Code: 106
The Solution/Reason: An Xbox One exclusive error that occurs when the user tries joining the game of someone who’s not in their friend list. Re-add the person to your friend list, both on Roblox and on your Xbox account’s friend list.
Error Code: 109
The Message: The Roblox game you are trying to join is currently not available. Error Code: 109
The Solution/Reason: Clear your Roblox cache files and allow the app through your firewall’s settings.
Error Code: 110
The Message: The Roblox experience you are trying to join is currently not available. Error Code: 110
The Solution/Reason: Ensure all Roblox servers are up and running. Disable content restriction if you’re seeing this error on Xbox.
Error Code: 111
The Message: Can’t join place. HTTP 400. Unknown Error. Error Code: 111
The Solution/Reason: This error often occurs due to an unstable connection or corrupt game cache data. The solution is to flush your DNS Resolver cache, use a VPN, or clear the Roblox cache files.
Error Code: 227
The Message: Lost connection to the game server, please reconnect. Error Code: 227
The Solution/Reason: An unstable connection or an issue with the Roblox servers could cause this error. Ensuring your connection is stable by restarting your router and flushing the DNS Resolver cache is usually what fixes it.
Error Code: 256
The Message: The Developer has shut down all game servers, or the game server has shut down for other reasons. Please attempt reconnecting. Error Code: 256
The Solution/Reason: This could result from a user getting banned or a VIP server owner shutting down the VIP server. If reconnecting doesn’t help, assuming you’re not banned, it’s most likely a server-related problem.
Error Code: 260
The Message: There was a problem receiving data, please reconnect. Error Code: 260
The Solution/Reason: You are unable to receive data from the Roblox web servers. There could be many reasons for this, so try restarting your router or using a different device. If none of that works, it could be an issue with the servers.
Error Code: 261
The Message: There was a problem streaming data, please reconnect. Error Code: 261
The Solution/Reason: Roblox servers could be under maintenance, or your connection is unstable. This could be caused by high packet loss too.
Error Code: 262
The Message: There was a problem sending data, please reconnect. Error Code: 262
The Solution/Reason: Another error that is most likely caused by a poor internet connection. If reconnecting doesn’t help, try using a different, more stable connection, or connect using a LAN cable instead of Wi-Fi.
Error Code: 264
The Message: You are already playing the game from a different device. Please shut down the other session and try again. Error Code: 264
The Solution/Reason: When this happens, you’ve either launched the game twice or forgot you’re already logged in somewhere else, or your account is compromised. We recommend checking for a double session, and if that’s not the case, changing your password and signing out of all other devices immediately.
Error Code: 266
The Message: Your connection timed out. Check your internet connection and try again. Error Code: 267
The Solution/Reason: There are two possible reasons for this. The first is a poor internet connection, and the second is being inactive, or so-called AFK (Away From Keyboard), for longer than it’s “allowed” on the server.
Error Code: 267
The Message: You have been kicked from the game. Error Code: 267
The Solution/Reason: If you were using an automation script of any type, it could be the reason you were kicked from the server and therefore saw this error. Remember to always play fair.
Error Code: 268
The Message: You have been kicked by the server. Please close and rejoin another game. Error Code: 268
The Solution/Reason: This can be a manual kick for unacceptable behavior, using cheats, exploits, or simply experiencing a lot of lag. Sometimes, although rarely, it’s due to game compatibility issues related to your OS (Operating System).
Error Code: 271
The Message: Unable to find instance. Error Code: 271
The Solution/Reason: An issue related to inactive players. This can also happen when all players on the server are “flagged” as inactive at the same time. If you are connecting to a server that’s in the process of shutting down, you can also experience this issue.
Error Code: 272
The Message: Disconnected due to the Security Key Mismatch. Error Code: 272
The Solution/Reason: Using exploits or unauthorized third-party files that interfere with the gameplay can be the cause of you seeing this error.
Error Code: 273
The Message: Same account launched from different device. Reconnect if you prefer to use this device. Error Code: 273
The Solution/Reason: Force-logout your Roblox account from all active sessions. Change your Roblox password to ensure nobody uses your account to log in from a different device and cause the double-session problem to occur.
Error Code: 275
The Message: Roblox has shut down the server for maintenance. Error Code: 275
The Solution/Reason: This error is pretty self-explanatory. It occurs when the servers go down for maintenance or, in very rare scenarios, when a user deletes the game from their system while connected to a server.
Error Code: 277
The Message: Please check your internet connection and try again. Error Code: 277
The Solution/Reason: The cause for this error is most likely your IP address changing while connected to a Roblox server, or you are experiencing connection problems.
Error Code: 278
The Message: You were disconnected for being AFK 20 minutes. Error Code: 278
The Solution/Reason: Very self-explanatory. You were AFK for more than 20 minutes, so the server disconnected you to free up a slot for another player.
Error Code: 279
The Message: Failed to connect to the game. Roblox version is out of date. Error Code: 279
The Solution/Reason: Self-explanatory. You need to update your Roblox client and then attempt reconnecting to the server.
Error Code: 280
The Message: Your version of Roblox may be outdated. Update Roblox and try again. Error Code: 280
The Solution/Reason: Just like the 279 Error, this one is caused by an outdated game version. Updating your client and game files should solve it.
Error Code: 282
The Message: Disconnected from game. Please reconnect. Error Code: 282
The Solution/Reason: Possible issues with your DNS Cache. The most efficient fix is to flush your DNS Resolver Cache and disable your active VPN.
Error Code: 517
The Message: This game is currently unavailable. Please try again later. Error Code: 517
The Solution/Reason: Just like the 271 Error, this can happen when a user attempts to join a server that’s closing or if the user uninstalls the game while connected to a server.
Error Code: 522
The Message: Followed user has already left the game. Error Code: 522
The Answer/Cause: Roblox lets players join another person’s game, but if that player already left the server, you’ll encounter this error message instead. It’s simply bad timing.
Error Code: 523
The Message: The status of the game has changed, and you no longer have access. Error Code: 523
The Solution/Reason: You’re seeing this error because the server has either shut down or features some sort of VIP mode that you have no access to.
Error Code: 524
The Message: You are not authorized to join this game. Error Code: 524
The Solution/Reason: This happens when a user tries joining a VIP server they have no access to or joining as a Guest on a server that requires previous registration or authorization.
Error Code: 529
The Message: We are experiencing technical difficulties. Please try again later. Error Code: 529
The Solution/Reason: This error is usually the cause of Roblox servers being slow and underperforming. There’s not much you can do besides wait a few minutes or try a different server.
Error Code: 610
The Message: Can’t join place – HTTP 400 (Cannot join game with no authenticated user. Error Code: 610
The Solution/Reason: This problem usually occurs when the Roblox authentication servers are down or when the user has an expired login session. It can also be caused by an issue with the user’s network connection, in which case Flushing the DNS and restarting the router helps.
Error Code: 769
The Message: Teleportation Failed: Unknown exceptions. Error Code: 769
The Solution/Reason: This happens when in-game teleportation fails, and there are various reasons for it, most of which are unknown or unclear. Simply reconnect to the server and keep playing.
Error Code: 770
The Message: Teleportation Failed due to an unknown error. Error Code 770
The Solution/Reason: This happens when a user tries to teleport to a section of the game that no longer exists.
Error Code: 773
The Message: Attempted to teleport to place that is restricted. Error Code: 773
The Solution/Reason: This error occurs during a failed teleportation attempt. The solution is to try teleporting as an individual instead of a group.
Error Code: 901
The Message: Trouble communicating with Roblox servers. Please try again.
The Solution/Reason: This is a connection-related issue that may or may not be on your end. If the Roblox servers are up and running with no reported issues, the problem is likely with your internet connection.
Error Code: 906
The Message: A problem occurred while communicating with the server. Process aborted. Error Code: 906
The Solution/Reason: Ensure your connection is stable by switching over to a wired method instead of using a Wi-Fi. If that doesn’t help, flushing your DNS Resolver cache may solve the problem.
Error Code: 918
The Message: Account Restricted. Error Code: 918
The Solution/Reason: An uncommon, console-exclusive error. The solution is to ensure your connection works as intended and sign out your Roblox account from all active sessions. Relogging into your Xbox account sometimes helps too.
With all that said, you now know many of the possible reasons why you’re unable to join a Roblox server. However, keep in mind that this platform is quite complex, and new or currently unknown errors can occur at any time.
Not all possible Roblox server connection errors and problems are included in this guide, simply because there are still many that are quite rare and user-specific, and we haven’t crossed them yet.
If you think you’re experiencing a very specific error that you couldn’t find on our list, or fix using any of the general methods listed in this guide, it’s always a good idea to contact the official Roblox support team for further assistance.