Twitch errors are not uncommon. However, given the overall quality and opportunities provided by the platform, these minor inconveniences are rarely taken seriously by the community.
It can be frustrating when your stream is interrupted by Twitch Error 3000, but there are solutions that don’t take much time.
This guide focuses on the Media Resource Decoding Error, which is well known among Twitch users. However, if you have only recently encountered it, this is a good time to learn more.
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The Problem Explained
Although the black screen and error code can be intimidating when you first see them, the Twitch 3000 error is not very serious and is relatively simple to solve.
Understanding the nature of the problem will help you overcome it. Here’s what you need to know.
Some users report video quality gradually decreasing until the black screen appears and stops the playback. Others have said it happens instantly without any warning signs.
This happens both while watching live streams and VODs on Twitch. What is the reason for it?
Most of the time, the 3000 error is caused by your HTML5 player not responding. It can also be caused by an accumulation of cookies or a full cache.
Below, you can find step-by-step solutions that have been found to work by many users.
Fix 1: Use A Different Device To Watch The Content
This is the easiest fix, but not everyone has an extra device for watching Twitch when things go wrong on their main PC.
You can use a smartphone or a gaming console connected to your TV, but a secondary laptop or computer should also work.
This error is unrelated to your internet connection, so simply changing your device can often do the trick.
Although this is only a temporary fix, it can be the most helpful when you urgently need to watch something live. Even if this doesn’t solve the original Twitch 3000 Error, you won’t need to miss a single moment.
If you don’t have any other devices available, try the solutions listed below.
Fix 2: Clear Your Browser’s Cache And Cookies
Clearing your browser’s cache and cookies is a very simple method to solve this problem. Here are step-by-step instructions on how to do that if you’re using Chrome.
- Open Chrome on your PC and click on the three vertical dots in the top-right corner.
- In the drop-down menu that appears, choose Settings to open the configuration panel.
- Scroll down until you see the Privacy and Security section. Choose Clear Browsing Data to access the final window, where you will be doing the cleanup.
- Tick the box next to each of the three available options, as shown in the image below. Finish by clicking Clear Data in the bottom-right corner. Be sure to select All time in the time range field.
Restart your browser and visit Twitch again. The stream or VOD you were trying to view earlier should now play without issue.
Fix 3: Disable Hardware Acceleration In Chrome Settings
Reddit users reported finding success using this method. As the fix is easy to do, it is perhaps the most popular way of dealing with the Twitch Error 3000.
To do it, follow the steps below.
- Open Chrome on your PC.
- Click on the three vertical dots in the top-right corner and then select Settings.
- On the left side, you will see a menu with various options. Click Advanced, and you will open a drop-down menu, where you need to click System.
- Here, you can disable hardware acceleration by unticking the button next to the option, as shown in the image below.
You can then restart your browser and visit Twitch again. Streams and VODs should now work perfectly.
Fix 4: Try A Different Browser
Many people like to avoid change, especially when we’re so familiar with the look and feel of our main browser. Even so, when all else fails, it’s better to be able to watch streams than not.
Choosing an alternate browser is something that depends largely on your personal preference. If you need some guidance, one of our guides on PC Strike covers most major browsers available today.
You now know all the reliable solutions to the Twitch Error 3000 problem. You should be able to enjoy watching entertaining content without worrying about seeing the infamous black screen in your video player.