Fix: Twitch Error 3000 – Media Resource Decoding Error

Are you getting the annoying "3000: Media resource decoding error" on Twitch? Fear not, this guide has all the possible fixes for you.

Twitch errors are not rare. But, given the overall quality and opportunities the platform provides, these minor inconveniences are not taken very seriously by the community.

Sure, it’s sometimes frustrating to get your stream interrupted by the Twitch Error 3000, but there are solutions, and they don’t take much time.  

Twitch 3000 Error – The infamous black screen.

This guide will focus on the Media Resource Decoding Error, which is pretty well known amongst Twitch users. However, if you’ve recently been introduced to it, now’s the right time to learn more.

The Problem Explained

Although the black screen and the error code seem intimidating when you first see them, the Twitch 3000 error is not that serious and challenging to solve.

Understanding the nature of the problem will help you realize this, so here’s what you need to know.

Some users reported the quality decreasing slowly until the black screen finally shows and stops the playback. Others said it instantly happens without any previous signs of it.

This happens both while watching live streams and VODs on Twitch. But, what is the reason for it?

Most of the time, your HTML5 player not responding is what’s causing the 3000 error. Other times, piled-up cookies and cache are the reason behind it.

Below, you can find step-by-step solutions that are proven to work by numerous users.

Fix 1: Use A Different Device To Watch The Content

This is the easiest fix, but not everyone has an extra device to watch Twitch on if things go wrong on their main PC.

You can use a smartphone or a gaming console connected to a TV. But, of course, a laptop or a different computer works as well.

This error is in no way related to your internet connection, so simply changing the device will do the trick.

Although this is a temporary fix, it’s suitable for when you urgently need to watch something live, and you don’t want to miss a single moment of it, yet you experience the Twitch 3000 Error.

If you don’t have any devices available, try the other solutions listed below.

Fix 2: Clear Your Browser’s Cache And Cookies

Clearing your browser’s cache and cookies is a very easy method to solve this problem. Here are step-by-step instructions on how to do that if you’re using Chrome.

  1. Open the browser on your PC and click on the three vertical dots in the top-right corner.
  2. From the dropdown menu that shows, choose Settings to open the configuration panel.
  3. Scroll down a bit until you see the Privacy and Security section. Choose Clear Browsing Data to access the final window where you’ll be doing the cleanup.
  4. Here, tick all the boxes next to the three options available, as shown in the image below. Then, finish by clicking on Clear Data in the bottom-right corner. Make sure to select All-Time in the time range field.

Restart your browser and open Twitch once again. The stream or VOD you were trying to watch earlier should now play without an error.

Fix 3: Disable Hardware Acceleration In Chrome Settings

Reddit users confirmed the efficiency of this method, and since the fix is so easy to do, it seems to be the favorite way of dealing with the Twitch Error 3000.

To do this, follow the steps below.

  1. Open Chrome on your PC.
  2. Click on the three vertical dots in the top-right corner and then click on Settings.
  3. On the left side, you’ll see a menu with a lot of options. By clicking Advanced, you’ll open a dropdown menu, from which you need to click on System.
  4. From here, you can disable hardware acceleration by unticking the button next to the option, just as the image below suggests.

You can then restart your browser and open Twitch again. Watching streams and VODs should now work flawlessly.

Fix 4: Try A Different Browser

Most of us don’t prefer change, especially when we’re so used to the look and feel of our main browsers. But, when all else fails, it’s better to be able to watch streams than not.

Choosing an alternative for your main browser is something that depends entirely on your personal preference. But if you need an extra helping hand, in one of our guides on PC Strike, we cover most major browsers currently available on the market.


So there you have it—all known solutions to the Twitch Error 3000 problem on Twitch. Now you should be able to enjoy watching entertaining content without worrying about seeing the infamous black screen in your player window.

Related Reads

Fix: Twitch Keeps Buffering (Chrome/Firefox)
Bojan Veselinovikj

Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that's new in this fast-paced digital world.