Fix: Roblox Error Code 918

Have you run into 918 error code on Roblox? Don't worry. We'll explain here the problem and all the ways to fix it easily.

Due to its popularity, Roblox is available on PC, Mac, Android, and Xbox.

Although that’s great news for both the player base and the product’s longevity, it also comes with a downside, such as more room for platform-specific errors.  

The 918 Roblox error is an uncommon issue encountered only by console users, and it prevents the players from logging into the game.

If you’re dealing with it at the moment and looking for a solution, this guide will provide the right information to fix it efficiently.

Let’s get started.

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The Problem Explained


Due to the extensive Roblox player base, almost every error encountered on the platform has a great deal of coverage and descriptive reports on various support forums and websites.

However, when it comes to the 918 Roblox error, things are a bit different.

This is not a very common issue, and because it only affects console players (excluding most players), there is not a lot of available information on it.

Dealing with such an error can be frightening as there are almost zero success stories about it, and the “Account Restricted. Error Code 918” message accompanying it can also be quite worrying.  

The 918 Roblox error occurs when the player tries to sign in to Roblox through their console, but the attempt fails and the player is instead shown the panel for the above-mentioned problem.

The majority of users reported this issue on the Xbox console, but some mentioned experiencing it on PS4 as well. So far, there haven’t been any mentions of this error on PC, so we can conclude that it’s console-exclusive.

Let’s examine the techniques that can repair the 918 Roblox glitch.

Fix 1: Restart Your Router And Re-Log To Your Console’s Account


Different connection issues can cause Roblox to display errors such as the 918 one when attempting to log into your account.

The easiest way to fix these connection issues is to restart your router and re-log into your console’s account.

This method helped users overcome the problem immediately, which is why we recommend trying it first.

Here’s what you should do:

  1. Sign out of your Roblox account.
  2. Sign out of your Xbox or PS4 account and exit all the apps, then turn off the console.  
  3. Locate the power button on your router, which is usually located at the backside. Press it to power the device off.
  4. Wait for a few minutes. Not more than five is required.
  5. Power on the router again and wait until all the lights are on like they were before the restart.
  6. Now that the internet connection is restored, power up the console and sign in to your account.
  7. Start Roblox and sign in to your Roblox account.

This simple method should clear the 918 Roblox error right away. If it doesn’t, take a look at the section below for a different approach.

Fix 2: Reinstall The App And Reboot Your Console


Another possible remedy for the Roblox 918 error code is to reinstall the app. To make sure you do this correctly, follow the steps below:

  1. Uninstall Roblox on your Xbox or PS4 console.
  2. Sign out of your console’s account.
  3. Turn off the console and unplug the power cable both from its backside and the power outlet it was connected to.
  4. Wait for about five minutes.
  5. Plug in the cables again and power up the console.
  6. Log into your account.
  7. Download Roblox and install it, then log into your account.

Now you should no longer experience the 918 error when trying to log into the Roblox servers.

This approach takes a little more time compared to the initial one, which is why we suggest attempting it only if the first one doesn’t resolve the issue.


Now you know more about the 918 Roblox error, a not-so-common issue that appears only on consoles, but mostly on Xbox one, with a few reports on PS4.

Although a vague error without much information about it available on the internet, the 918 error is easily solvable by applying simple fixes such as the ones mentioned in the guide above.

Hopefully, this helped you resolve the issue permanently.

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Bojan Veselinovikj

Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that's new in this fast-paced digital world.