Experiencing an error while watching a livestream on Twitch is not very common. After all, it’s the world’s most sophisticated platform for online broadcasting and entertainment, with a team of dedicated and hardworking developers.
But, as computer experts like to say, no software is flawless. So, if you are regularly using Twitch, you might run into an error every once in a while.
If one of those errors is the “6000 – Renderer Not Available”, and it’s the reason why you’re reading this guide, then you’ve come to the right place!
The Twitch Error 6000 Explained
Before we get to the solutions, it’s essential to understand the nature of this error and some of the different message variants a user might see under the same error code.
Here are the different messages that might show up on your screen if you run into the 6000 error code on Twitch.
- Error 6000 – Renderer Not Available
- Your browser does not support playback of this video – Error 6000
- The Twitch Machine got unplugged. Try again in a moment – Error Code 6000
Although these messages seem scary at first, they shouldn’t frighten you as this is one of the most straightforward errors to solve on Twitch.
From what we know, this problem is caused by the lack of a codec that Twitch requires for video playback.
According to this Reddit thread, users mostly experience this problem when accessing Twitch through Opera on Ubuntu.
So, here are a few easy-to-follow solutions for the Twitch Error 6000.
Fix 1: Use Chrome To Access Twitch (Or A Different Browser)
No matter what your browser of choice is, make sure it’s not Opera since this error is the most frequent on that particular browser.
If you don’t know which else to choose, we have an up-to-date and detailed guide covering the most popular browsers compatible with Twitch, and it might be of great use to you.
But, if you’re so used to Opera and you don’t want to switch over to a different browser, you can fix the problem by following the method listed below.
Fix 2: Install The “Ubuntu-Restricted-Extras” Package Or The “Pepperflashplayer”
According to the answer found on Ubuntu’s official forum page, installing the “Ubuntu-restricted-extras” package solves the problem.
A Reddit user also came up with a different solution, once again related to Opera and Ubuntu. In addition, other members of Twitch’s community stated that the method works flawlessly and solves the problem.
This solution requires you to install the so-called “pepperflashplayer,” which shouldn’t be difficult at all if you follow this detailed guide provided by Ubuntu.
Fix 3: Install The “Media Feature Pack” From Microsoft If You’re Using Windows
The Twitch 6000 Error is not happening only on Ubuntu and when users load the website using Opera. It can also occur on Windows.
Luckily, the solution is simple, and all you have to do is install the Media Feature Pack from the official Microsoft download page.
Make sure to choose the correct variant based on the version of your Windows. If you’re not sure which version of Windows is installed on your PC, follow the steps below to check quickly.
- Click on the Windows Search button, which you can find in the bottom-left corner of your taskbar.
- Type in “winver” without the quotation marks and hit “Enter” on your keyboard.
- A Window will open displaying detailed information.
- Use this information to download the correct Media Feature Pack from Microsoft.
After the installation, reboot your PC and open Twitch.tv once again. The Twitch Error 6000 should no longer bother you while watching broadcasts. Simple!