Encountering an error while watching a live stream on Twitch is relatively uncommon. After all, Twitch is the world’s most popular platform for online broadcasting and live entertainment, with a dedicated and hardworking team of developers.
However, as anyone experienced in using computers knows, no software is flawless. If you regularly use Twitch, you might eventually run into an error.
If you are reading this guide because you have encountered the “6000 – Renderer Not Available” error, then you’ve come to the right place!
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Twitch Error 6000 Explained
Before exploring the solutions, it’s important to understand the nature of this issue and some of the different messages a user might see using the same error code.
Here are some of the various messages that might appear on your screen when you encounter the 6000 error code on Twitch.
- Error 6000 – Renderer Not Available
- Your browser does not support playback of this video – Error 6000
- The Twitch Machine got unplugged. Try again in a moment – Error Code 6000
Although these messages probably look intimidating, you shouldn’t worry too much as they are some of the most straightforward errors to solve on Twitch.
Judging by our research, it appears the problem is caused by the absence of a codec that Twitch requires for video playback.
According to this Reddit thread, users generally experience this problem when accessing Twitch using Opera on Ubuntu.
Here are a few straightforward solutions for the Twitch Error 6000.
Fix 1: Use Chrome To Access Twitch (Or Another Browser)
Whatever your chosen browser, make sure it isn’t Opera as this error is seen most frequently on that browser.
If you don’t know which other software to choose, we have an up-to-date and detailed guide discussing the most popular browsers compatible with Twitch. It should help you find your ideal browser.
If you have been using Opera for a long time and don’t want to switch to a different browser, you can fix the problem using the method listed below.
Fix 2: Install The “Ubuntu-Restricted-Extras” Package Or The “Pepperflashplayer”
According to an answer found on Ubuntu’s official forum page, installing the “ubuntu-restricted-extras” package solves the problem.
A Reddit user also devised a different solution, again related to Opera and Ubuntu. Other members of the Twitch community reported that the method works flawlessly and solves the problem.
This solution requires installing the so-called “pepperflashplayer,” which won’t be difficult if you follow this detailed guide provided by Ubuntu.
Fix 3: Install The “Media Feature Pack” From Microsoft If You’re Using Windows
Although most cases of the Twitch 6000 Error happen on Ubuntu, when users load the website using Opera, it can also occur on Windows.
Fortunately, the solution is simple. All you need to do is install the Media Feature Pack from the official Microsoft download page.
Make sure to choose the correct version based on your edition of Windows. If you’re unsure which version of Windows is installed on your PC, follow the steps below to check quickly.
- Click the Windows Search button, which you can find in the bottom-left corner of your taskbar.
- Type in “winver” without the quotation marks and press “Enter” on your keyboard.
- A window will appear displaying detailed information.
- Use this information to download the correct Media Feature Pack from Microsoft.
After installing, reboot your PC and open Twitch again. The Twitch Error 6000 should no longer interrupt you while you’re trying to watch streams.