Fix: “Server IP Address Could Not Be Found” On Google Chrome

Are you getting the "Server IP address could not be found" error on Google Chrome? Don't worry, this guide shows you how to fix it.

Being unable to access a website (or websites) on your preferred browser can be disruptive, as most of us rely on our computers to achieve tasks every day.

Unfortunately, this can happen from time to time, even on a world-class browser such as Chrome.

This guide will focus on a well-known error that Chrome users report regularly. The error is accompanied by a familiar message: “Server IP Address Could Not Be Found On Google Chrome.”

Without further ado, let’s look at what you need to know.

Table of ContentsShow

The Problem Explained

Google Chrome

The internet and everything related to it can feel very complicated at times, but it shouldn’t be the average user’s responsibility to attempt to fix errors on their own.

That is why this guide will help you solve the “Server IP Address Could Not Be Found” problem, which can occur at seemingly random times when you try to access a website using the Chrome browser.

Here’s what you need to know about this problem right off the bat:

  • It occurs on the Chrome browser.
  • It is often accompanied by the “DNS_PROBE_FINISHED_NXDOMAIN” error message.
  • It can even happen when opening Google.com
  • Depending on the problem’s cause, you may not be able to open other sites.

In this popular thread addressing the problem, the creator of the post shares their concern, with hundreds of users confirming the issue in the comment section.

Server IP Address Could Not Be Found issue on Google Chrome

It’s easy to see how frustrating this problem is, but it shouldn’t be something that impacts your opinion about using Chrome and enjoying its many benefits.

Like anything else, this problem is also fixable. We will show you how to do it, using a few proven methods.

Let’s take a look.

Fix 1: Flush Your DNS Cache

Simply put, having dangerous IP addresses or corrupted results stored in your DNS Cache files can affect your ability to connect to the internet and load websites.

Your DNS Cache will never flush on its own unless you force it to, which is what we will be doing in the following steps.

  1. Click on the search button located in the bottom-left corner of your taskbar, next to the Windows logo. In the search bar, type in Command Prompt and right-click the first result, then choose Run as administrator.  
    right clicking Windows 10 Command Prompt and selecting Run as Administrator
  2. Once the Command Prompt window opens, type in the following command: ipconfig /flushdns and then press Enter on your keyboard to initiate it. You should see a return message saying your DNS Resolver Cache is successfully flushed, as shown in the image below.
    ipconfig /flushdns, Successfully flushed the DNS Resolver Cache

Now you can try opening the websites you had trouble loading before and see if it works. Many users confirmed that flushing their DNS cache fixed the issue, but it might not work for everyone.

If it doesn’t work for you, take a look at the other methods listed below.  

Fix 2: Use Google’s Public DNS

There are many benefits to using Google’s Public DNS, including increased performance and better safety, as stated in the official article covering this topic. However, we won’t be going into too much detail as that isn’t why you’re here.

Instead, let’s look at how you can switch to using Google’s Public DNS, as this has been proven to solve the “Server IP Address Could Not Be Found” problem on Google Chrome.

Here’s what you need to do:

  1. Click the search icon on Windows, which is located in the bottom-left corner of your taskbar.
    Windows search button
  2. In the search field, type “Settings” and press “Enter” on your keyboard. In the panel that appears, click on the “Network & Internet” category, as shown in the image below.
    Windows Settings Network & Internet
  3. Click on the first setting under the “Advanced network settings” category, which says “Change adapter options.”
    Windows Change Adapter Options
  4. You will now see a list of network connections. Right-click the one you’re currently using and select “Properties” in the menu that appears.
    Windows Network Connection Properties
  5. Select “Internet Protocol Version 4” from the list of options, then click “Properties” in the bottom-right corner.
    Properties for Internet Protocol Version 4
  6. In the panel that’s currently on your screen, select the “Use the following DNS server addresses” option. Type the numbers in the field as shown in the image below.
    Windows Use the following DNS server addresses

Note: If you are unable to see the image, here are the values in text form:

  • Preferred DNS Server: 8*8*8*8
  • Alternate DNS Server 8*8*4*4

Complete the process by clicking the OK button at the bottom.

Now, try loading the websites you previously couldn’t and see if the problem persists. Many users reported that this helped them solve the issue permanently.

Fix 3: Clear Your Browser’s Cache And Cookies

Just as clearing your DNS Cache is important, the same applies to clearing your Browser’s Cache and Cookies, as having corrupted data can cause problems when you’re browsing the internet.

Doing this on Chrome is very easy, but if you don’t know how, take a look at the steps below:

  1. Open Chrome on your PC and click on the three vertical dots located in the top-right corner of the screen.
  2. In the dropdown menu, choose Settings to open the configuration panel.
    Twitch Can Not Change Username
  3. Scroll down until you see the Privacy and Security section. Choose Clear Browsing Data to access the final window where you will initiate the cleanup.
    Twitch Will Not Let Me Change Username
  4. Tick the boxes next to the three available options, as shown in the image below. Then, finish by clicking Clear Data in the bottom-right corner. Make sure to select All time in the time range field.
    Clear Browser Cache On Google Chrome

Close your browser and reopen it. Try visiting the websites you previously couldn’t load and see if it makes any difference. The problem should be gone. 

Fix 4: Disable Programs That May Interfere With Your Browsing

People take internet security very seriously, which should be commended in the digital age. However, some overly-invasive programs can block your access to certain websites. They do this with the intention of protecting you but instead do more harm than good.

Some are third-party antivirus programs with “cloud protection” and “real-time surfing” protection services, which we recommend disabling if you are experiencing this problem.

If you’re concerned about safety and security, visit only trusted sites after disabling your antivirus’ real-time website protection feature, such as Google.

If you have a VPN enabled, we suggest turning it off, at least until you make sure that it isn’t causing the problem.

Fix 5: Contact Your Internet Service Provider (ISP)

If there are any outages on your ISP’s end, it could be the reason why you can’t access certain websites.

You can’t know this until you contact them, which we recommend doing if nothing else listed in this guide helps you solve the problem.

If you are confident that the problem is on your ISP’s end (a common sign is being able to access the same websites from other devices in your home connected to the same network) it’s best to skip the other fixes and call immediately, as this will save you a lot of time.  

Conclusion

The “Server IP Address Could Not Be Found” problem can be very frustrating, but it is not particularly difficult to solve.

By using the methods listed in our guide, you can restore your ability to browse the internet without any further interruptions.

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Bojan Veselinovikj
LinkedIn

Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that's new in this fast-paced digital world.