Fix: Your Browser Does Not Support Playback Of This Video (Twitch Error 6000)

Are you getting the "Your browser does not support playback of this video" error with error code #6000? Or something similar? Here is the ultimate fix.

Although Twitch is the biggest online live entertainment platform, it’s possible that you may encounter some errors while using it.

This is mostly due to the complexity of the website itself, but it’s rarely a significant problem as members of the Twitch community are quick to offer their solutions.

Even so, dealing with these issues can be frustrating, especially if an important stream is coming up and you don’t want to miss it.

Browser Does Not Support Video Playback Twitch Error 6000

One of the most disruptive problems is the notorious 6000 Error, which we will look at solving in this guide.

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The Problem Explained

If you experience the Twitch 6000 Error, you may witness a distinct message from the one displayed in the image above.

This is because Twitch uses the same error code for multiple problems. If you receive the same error code but a different message, you are probably dealing with a different problem.

Some of the messages you might encounter include:

If this has been impacting you lately, the solutions mentioned in this guide should assist you in conquering the issue permanently.

Fix 1: Update Your Graphics Card Drivers

Having outdated graphics card drivers, especially on older systems, can cause many problems with rendering and video playback.

As this is the quickest and easiest fix, it’s best to try it first and then proceed to the complex ones if it doesn’t work.

You can update your GPU drivers by following the steps below:

  1. Click on the search icon located in the bottom-left corner of your Windows taskbar.
  2. Type in Device Manager and press “Enter” on your keyboard.
  3. Click on “Display adapters” to expand the dropdown menu. Select the GPU you are currently using and right-click it. Click Update Driver and wait for the process to complete.

This is the easiest method, but you might need to download your drivers manually. You can do so by using the links below.

After installing the new drivers, restart your PC and revisit Twitch. Try watching a stream and see if the problem persists.

Fix 2: Clear Your Browser’s Cache And Cookies

The accumulation of corrupt cache and cookies can cause streams to crash. Multiple Reddit and Twitch users have reported that clearing their browser’s cache and cookies helped them overcome this issue.

If you are a Chrome user, follow the steps below to do this quickly:

  1. Open Chrome on your PC and click on the three vertical dots in the top-right corner.
  2. In the dropdown menu, choose Settings to open the configuration panel.
    Twitch Can Not Change Username
  3. Scroll down until you see the Privacy and Security section. Choose Clear browsing data to access the final window where you will be doing the cleanup.
    Twitch Will Not Let Me Change Username
  4. Tick the boxes next to the three available options, as shown in the image below. Finish by clicking Clear Data in the bottom-right corner. Make sure to select All time in the time range field.
    Clear Browser Cache On Google Chrome

Exit your browser and visit Twitch again. Open a stream and see if the problem persists. You should now be able to watch the stream without experiencing the error.

Fix 3: Use A Different Browser

Switching to a different browser may be tough if you’re accustomed to one, but it’s beneficial if it allows you to watch Twitch streams once more.

Chrome and Firefox are the two most widely-used browsers for Twitch, but some alternatives are just as good and might even give you a better viewing experience.

In one of our guides, we explore the best browsers compatible with Twitch, which should help you find your ideal alternative.

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Bojan Veselinovikj
LinkedIn

Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that's new in this fast-paced digital world.