Fix: Can’t Change Twitch Username

Do you have trouble changing your Twitch username? Or just don't know how to do it? Here is a super simple guide with screenshots to guide you.

Twitch has rapidly grown in popularity in recent years. Despite increasing competition, it remains the most popular online streaming platform.

Thousands of new users visit Twitch for the first time or return to the site every day. Some returning users might have to deal with the “Unable to change username” issue.

Although this isn’t a significant issue with Twitch, it can be frustrating if you want a new username without losing your account. Fortunately, changing your public identity on the website only takes a few clicks.

This guide provides a few different methods, and if you read on, you should no longer have to deal with the “Can’t Change Twitch Username” issue.

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Common Reasons Why Twitch Doesn’t Allow You To Change Your Username

It can be frustrating to encounter difficulties when trying to change your Twitch username. There a several reasons that this might occur. Here’s a nifty roundup of the most common reasons why you can’t change:

  • You recently changed your Twitch username and have to wait two months (sixty days) to change it again.  
  • Another Twitch member already has the username you’re trying to set, so you have to wait for it to be freed up before you can claim it.
  • Your intended username violates Twitch’s terms of service, infringes on specific registered trademarks, or contains forbidden words.

If none of these apply, you might be worried that a bug is preventing you from changing your Twitch username. We have a solution that might help you overcome the problem!

Before continuing, consider reading this article from Twitch on everything related to usernames. It contains a lot of useful information.

The “Twitch Username Greyed Out” Problem & How To Fix It

Many Twitch users have previously reported a strange problem when trying to change their usernames.

In this Reddit thread, a Twitch user attempting to confirm a username change instead kept refreshing the page in their browser. Their username was also “greyed out,” even though there was no apparent reason for this to happen.

Twitch users considered this to be a platform bug, and it has been recognized as such ever since.

If you are among the users affected by this bug, there’s no need to panic. Read on for a possible solution to your problem.

Method 1: Clear Your Browser Cookies And Cache

This method helped many Twitch users overcome the “greyed out” bug. It is a sensible first method to try as it’s very simple and can be accomplished quickly.

Here’s how to clear your browser cookies and cache on Chrome:

  1. Open Chrome on your PC.
  2. Go to the “Settings” section.
    Twitch Can Not Change Username
  3. Click on “Clear browsing data.”
    Twitch Will Not Let Me Change Username
  4. Select “All time” in the Advanced tab and confirm the action.
    Can Not Update Twitch Username

You have now successfully cleared your browsing data and cookies!

Now you should return to Twitch and try changing your username again. If you’re lucky, it will have fixed the problem. If not, try the other methods below.

Method 2: Try Using Incognito Mode On Chrome

This might seem like an unlikely solution, but it has helped many users overcome the issue! This is because your saved settings on Chrome aren’t the same in a normal window and an incognito window.

Twitch Will Not Let Me Change My Username

Visiting Twitch in incognito mode may be the simple solution you’re looking for, as many users have reported it helping them.

Method 3: Try Using A Different Browser

Sometimes the issue can be related to Chrome itself, so using a different browser can help overcome your problem. If the only issue is changing your username, you can always return to Chrome after successfully altering it.

If you are unsure which browser to use for Twitch, we have a helpful guide explaining everything you need to know about the recommended ones for this platform.

Things To Consider When Changing Your Twitch Username

Changing your Twitch username will usually be a matter of personal preference. Perhaps you’re no longer a fan of the inspiration for your name, or you feel like a fresh start. There are also a few things you should keep in mind, especially if you are already well established on the platform.

If You Make A Typo, You Will Have To Wait 60 Days To Correct It

Double-check everything before pressing the “confirm” button when changing your Twitch username. You don’t want to be one of the users who makes a typo and then has to live with that username for the next two months.

Twitch support might not help with this, so it’s far more sensible and time-efficient to simply double-check before confirming the change!

You Need To Manually Change Your Twitch URL After Changing Your Username

If you change your Twitch username, your existing URL will no longer redirect viewers to your channel.

For example, if your old URL was and the new one is, clicking on an existing bookmark or typing the old URL will direct users to the “Sorry. Unless you’ve got a time machine, that content is unavailable” message.

Why Can I Not Change My Twitch Name

If you already have your Twitch account linked on social media platforms, or Steam, for example, you’ll need to manually update it upon making the change. Otherwise, you risk losing some viewers as they’ll be trying to access your channel via a link that no longer works.

Remember: If you are already an established streamer, it’s best to inform your fans and followers of this change, otherwise, they won’t be able to find your stream! The last thing you want is to lose viewers due to something as minor as a username change.

Your Old Username Will Not Be Recycled

It’s also worth mentioning that your old Twitch username will not be recycled, so don’t worry. Nobody will be able to claim your old username in an attempt to take your fans or impersonate you.

Changing usernames should have little or no impact on your revenue. You might experience a slight delay in ad revenue from viewers using Xbox and PlayStation consoles, but usually only on the day that the change takes effect.

This only applies to users who are partnered with Twitch.


Changing your Twitch username isn’t always as straightforward as it should be. This is often due to the well-known username bug on the platform! However, this guide provides multiple possible solutions to fix the problem quickly and easily.

It’s worth noting that Twitch’s username policy is “first come, first served,” meaning someone else can claim your idea for a new name before you have a chance. Don’t let the cat out of the bag publicly, especially if you are already a popular streamer!

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Bojan Veselinovikj

Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that's new in this fast-paced digital world.