Errors and bugs are not uncommon at all in the computer world. In fact, they’re present even where you least expect them to be.
Twitch is the world’s leading online entertaining platform, but like every other software product, it’s not perfect.
Thankfully, the Twitch community is known for problem-solving and sharing the solutions with others, which means there’s no room for panic whenever you run into an error.
In this guide, we’re solving the 5000 error, so if you’re recently dealing with this, now’s the right time to learn more.
The Twitch 5000 Error Explained
Like most other Twitch errors, the one with the 5000 code prevents you from watching a stream. When it happens, you see the “5000: Content not available” message on a black screen with no further explanation.
Until the error is fixed, you won’t be able to continue watching the broadcast, which can be very frustrating if you are about to tune into something exciting.
The origin of the Twitch 5000 code error seems to be the conflict between Twitch and some popular third-party extensions which are widely used by the Twitch community.
So let’s take a look at the solutions.
Fix 1: Disable “Enhanced Anti-Tracking” In Your Ghostery Extension
Ghostery is one of the most popular extensions that you can download for Chrome if privacy and performance while browsing are two things you care about.
According to this Reddit thread, the extension is very popular amongst the Twitch community, but unfortunately, it is also the cause of the 5000 error problem.
The first fix you should try is to disable the “Enhanced Anti-Tracking” setting in your Ghostery extension. If this doesn’t work, try disabling the extension altogether. However, numerous users confirmed that doing this helped them overcome the problem.
This fix takes only a few seconds, so try it before anything else to save some precious time.
Fix 2: Load Twitch On Your Browser Without Using Any Extensions
Ghostery is popular, but various other similar extensions do the same thing and are used by many people.
Regardless of whichever you have installed, if the problem lies in a conflict caused by the extensions, it’s best to disable all of them.
Do this just once to see if it solves the issue. Then, you can find a workaround as it’s easier when you already know what’s causing the problem.
Perhaps, you can use a different browser without extensions to watch Twitch because it’s better to be able to watch streams than get errors every single time.
Fix 3: Clear Your Browsing History, Cache, And Cookies
Users confirmed that corrupted cookies and piled-up cache files could also cause the Twitch 5000 Error.
Luckily, this problem is so easy to deal with, but if you are not sure how to do that, follow the steps below.
- Open Chrome on your PC and click on the three vertical dots in the top-right corner.
- From the dropdown menu, choose Settings to open the configuration panel.
- Scroll down a bit until you see the Privacy and Security section. Choose Clear Browsing Data to access the final window where you’ll be doing the cleanup.
- Here, tick all the boxes next to the three options available, as shown in the image below. Then, finish by clicking Clear Data in the bottom-right corner. Make sure to select All-Time in the time range field.
You can now restart your browser and open Twitch once more. Upon loading a stream, you shouldn’t be experiencing the Twitch 5000 Error anymore.
Fix 4: Flush The DNS
If the problem persists, you can try flushing the DNS. This might frighten PC novices, but it’s effortless to do, especially if you follow the steps below.
- Open the search bar on your PC and type “cmd” without quotation marks. Press “Enter” on your keyboard.
- The Command Prompt will open. Write “ipconfig/flushdns” without the quotation marks, and press “Enter” on your keyboard.
- Wait a few seconds until the message “Successfully flushed the DNS Resolver Cache” shows up on your screen.
You can now restart your browser and see if the Twitch 5000 Error is gone. It should be, as numerous users confirmed that this fix works.
Fix 5: Download And Use Twitch’s Desktop App
Most errors on Twitch occur when the user is watching broadcasts through a browser, such as Chrome and Firefox.
Thankfully, Twitch released a desktop app that you can download. The app is user-friendly and easy to navigate through. In addition, using it minimizes your chances of encountering an error.
Try this solution if nothing else from the list above helps you overcome the 5000 error.