Fix: Twitch Won’t Let Me Sign Up

Why can't I create a Twitch account? Are you also unable to create an account on Twitch? You're not alone! Here is how you fix the issue with ease.

Twitch is a website that anyone can access to enjoy the entertainment provided by world-class broadcasters. It’s possible to use the platform as a guest or “lurker”, but the real fun begins after creating a user account.

Registering on Twitch is quick and straightforward when the platform works as intended. Unfortunately, visitors can sometimes encounter problems when trying to sign up.

You are not eligible to create an account at this time Twitch
The “You are not eligible to create an account at this time” bug on Twitch

If you’ve recently experienced something similar, the guide below offers multiple solutions that should help you overcome the unable to create an account problem on Twitch.

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Fix 1: Ensure Your Sign-Up Application Fits The Requirements

The first things you will notice when visiting Twitch’s account registration page are the empty fields you need to fill in.

As a future user of the platform, you need to think of a username, secure password, e-mail address, and, most importantly, enter an honest date of birth. You might be wondering why this is the most important part.

To use Twitch, you must be at least 13 years old. If you set a birth date below the minimum required age, you will see the “You are not eligible to create an account at this time” error.

You can view the official Twitch article on this topic here.

Another potential reason for the problem is if you’re trying to use a forbidden username. Twitch has a “clean up” system that recycles usernames after some time. The platform also has preventative measures that won’t allow you to sign up with a username that violates their policy.

Twitch Username Policy
Twitch’s username policy

For more information on Twitch’s username policy, check their information page.

Fix 2: Clear Your Browser’s Cookies And History

Twitch errors don’t always have a clear origin or cause. Sometimes, they are simply bugs, and users need to develop their own solutions to overcome them.

One of the oldest and most reliable fixes for unknown web errors is clearing your browser’s cookies and history, then trying again.

If you are using Chrome, which is the browser of choice for many users, follow the steps below to quickly clear your cookies and history.

  1. Open Chrome and click on the three vertical dots in the top-right corner of your screen. Select Settings from the dropdown menu to open the main configuration panel.
    Twitch Can Not Change Username
  2. Scroll down and find the “Privacy and security” section. Then, click Clear browsing data.
    Twitch Will Not Let Me Change Username
  3. Make sure to “tick” all the boxes in the “Basic” tab and select “All time” in the Time range field. Finish by clicking Clear data in the bottom-right corner.
    Can Not Update Twitch Username

You can now restart Chrome and open Twitch. Try signing up again and see if the problem is resolved. If not, you might have to use a different browser.  

Fix 3: Use A Different Browser Compatible With Twitch

Although Chrome is one of the most popular browsers for Twitch, there are other options available if you’re experiencing difficulties.

Some users reported that changing their browser helped them overcome the unable to create account error on Twitch.

If you are unsure which alternative browser to use, we have a great guide that should help you. Check it out here.

Fix 4: Register Using A VPN

Twitch’s goal is to remain a world-leading streaming platform, but some countries have laws restricting users from accessing the website.

If you live in a country where Twitch.tv is blocked, you won’t be able to create an account. However, there is a solution: using a Virtual Private Network (VPN).

We have an informative guide covering that topic for anyone who is new to using VPNs and is overwhelmed by the many choices available on the market. You can read it here.

Why Can’t I Create A Twitch Account?

There are multiple possible reasons you cannot sign up with a new account on Twitch, and we have listed some of them below in a simplified format.

  • You are attempting to enter a username that violates Twitch’s policy.
  • You are not old enough to use Twitch’s services.
  • Twitch.tv is restricted in your country.
  • You are experiencing a bug on the website.
  • Twitch’s services are down, and new registrations are currently disabled.

Any of these reasons might be responsible for you being unable to register on Twitch. Whatever the cause, the solutions provided in this article should help you overcome the problem!

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Bojan Veselinovikj
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Bojan Veselinovikj

Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that's new in this fast-paced digital world.