Fix: Twitch Won’t Let Me Sign Up

Why can't I create a Twitch account? Are you also unable to create an account on Twitch? You're not alone! Here is how you fix the issue with ease.

Twitch.tv is a website that anyone can access and enjoy the entertaining content presented by world-class broadcasters. Using the platform as a guest or a “lurker” is possible, but the real fun starts after creating your own account.

Registering on Twitch is easy and straightforward when the services work as intended. Unfortunately, users can sometimes run into problems when trying to sign up.

The “You are not eligible to create an account at this time” bug on Twitch

If you’ve recently experienced something similar, the guide below offers multiple methods that should help you overcome the unable to create account problem on Twitch.

Fix 1: Ensure Your Sign-Up Application Fits The Requirements

The first thing you’ll notice upon opening Twitch’s account registration page is the empty fields you need to fill in.

As a future user of this platform, you’ll need to think of a username, a secure password, an e-mail address, and most importantly, set an honest date of birth. Now, you’re probably wondering why this the most important part.

Well, to use Twitch, you have to be at least 13 years old. So, if you set a birth date indicating you’re younger than the minimum required age, you’ll get the “You are not eligible to create an account at this time” error.

You can view the official Twitch article covering this topic here.

Another reason for the problem might be that you’re trying to use an improper username. Twitch has a “clean up” system that recycles usernames after some time. But, of course, they also have preventive measures that won’t let you sign up if your username of choice doesn’t comply with their policy.

Twitch’s username policy

For more information on Twitch’s username policy, check their information page.

Fix 2: Clear Your Browser’s Cookies And History

Twitch errors don’t always have a clear origin or reason for being. Sometimes they’re just that, errors, and users have to develop their own solutions to overcome them.

Luckily, one of the oldest and most efficient fixes for such unknown web errors is indeed clearing your browser’s cookies and history, then trying again.

If you are using Chrome, which seems to be the browser of choice for many users, follow the steps below to complete this task quickly.

  1. Open Chrome and click on the three vertical dots in the top-right corner of your screen. Select Settings from the dropdown menu to open the main configuration panel.
  2. Scroll down and find the “Privacy and security” section. Then, click on Clear browsing data.
  3. Make sure to “tick” all the boxes in the “Basic” tab and select “All time” in the Time range field. Finish by clicking Clear data in the bottom-right corner.

You can now restart Chrome and open Twitch again. Try signing up and see if the problem is solved. If not, you might have to use a different browser.  

Fix 3: Use A Different Browser Compatible With Twitch

Although Chrome is one of the most popular browsers for Twitch, there are still other options available if you’re experiencing difficulties.

Some users reported that changing their browser helped them overcome the unable to create account error on Twitch.

If you are unsure which alternative browser to use, we have a great guide that should be helpful to you. Check it out here.

Fix 4: Register Using A VPN

Although Twitch’s goal is to become a world-leading streaming platform, some countries have laws restricting users from accessing the website.

If you live in a country where Twitch.tv is blocked, of course, you won’t be able to create an account. However, there is a solution to this problem: using a Virtual Private Network (VPN).

We have an excellent guide covering that topic for those who are new to using VPNs and are overwhelmed with the many choices available on the market! You can find it here.

Why Can’t I Create A Twitch Account?

There are multiple possible reasons you cannot sign up with a new account on Twitch.tv, and you can view them below in a simplified format.

  • You are choosing a username that goes against Twitch’s policy.
  • You are not old enough to use Twitch’s services.
  • Twitch.tv is restricted in your country.
  • You are experiencing a bug on the website.
  • Twitch’s services are down, and new registrations are currently disabled.

Certainly, any of the reasons above may be responsible for why you’re unable to register on Twitch. But whatever the cause, the great solutions provided in the article above should help you overcome the problem!

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Bojan Veselinovikj

Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that's new in this fast-paced digital world.