Twitch.tv is known to be the best online streaming platform. Despite some of the unknown errors appearing now and then, the website still sees a large increase in newly registered users day after day.
This guide focuses on solving one particular error Twitch users are familiar with, and that’s the “Something Went Wrong” message when trying to create a clip.
If you’re dealing with this issue, you can fix it by applying the solutions listed below.
Fix 1: Use A Different Browser
Numerous users reported that using a different browser helped them overcome the “Something Went Wrong” issue on Twitch. You can see an example in this Reddit thread.
Testing whether this works for you or not is easy with Edge, as it is already integrated into your Windows 10 operating system. But, if you don’t like Edge, our guide covers some of the best browsers you can use for Twitch.
Keep in mind that sometimes the clip creates and stores despite the “Something Went Wrong” message, so be sure to check.
If this doesn’t work for you, try the following method.
Fix 2: Clear Your Browser Cache And Cookies
Clearing your browser’s cache and cookies might help you with the “Something Went Wrong” message when trying to create a clip on Twitch.
To do this on Chrome, follow the steps below:
- Open Chrome on your PC and click on the three vertical dots in the top-right corner.
- Next, click Settings and then Clear Browsing Data.
- Then tick all three boxes in the “Basic” tab and finish by clicking Clear data.
- Restart your browser and log into your Twitch account.
You and your viewers should no longer experience this problem when trying to clip.
Fix 3: Enable Clips In The “Stream” Section On Twitch
Some users have suggested that the issue may be attributed to the channel owner not having the “Enable Clips” option “ticked” in the Stream Settings section. So it’s good to look into it.
To make sure you are not encountering the issue because of that, follow the steps below to enable the right setting in your Creator’s Dashboard.
- Open Twitch and log into your account. In the top-right corner, click on your avatar icon.
- Select Creator’s Dashboard from the dropdown menu to enter the panel.
- On the left side, select Settings and then Stream.
- Scroll down a bit and “Tick” the Enable Clips settings.
Tweak the settings based on your preferences. If you want “follower-only” enabled for clips, the setting right below “Enable Clips” should be set to what you prefer.
If your viewers are unable to clip on your channel, the reason for it may be this particular setting.
Log out and then back into your Twitch.tv account. Try clipping and see if the error persists.
Fix 4: Make The Clip Shorter Than Sixty Seconds
In this Reddit thread, a user reported that reducing the clip’s duration to slightly less than sixty seconds helped solve the problem.
Since this is an unknown bug, there’s no “official” solution for it, so different users have devised various fixes that worked for them. That’s why it’s worth it to try all of these methods.
As we know, there isn’t an official fix for the “Something Went Wrong” message on Twitch. Luckily, the community has been able to find multiple solutions to overcome this problem.
Now that you know how to prevent it from happening, you and your followers should no longer experience any trouble when trying to clip content from your channel.