Twitch is known as the world’s most popular and successful online streaming platform. Despite the occasional errors that occur, the website is usually very reliable and enjoys a large number of new users every day.
This guide focuses on solving a particular error that many Twitch users are familiar with: the “Something Went Wrong” message when trying to create a clip.
If you’re dealing with this issue, you can fix it by trying the solutions listed below.
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Fix 1: Use A Different Browser
Numerous Twitch users have reported that trying a different browser helped them overcome the “Something Went Wrong” issue. You can see an example in this Reddit thread.
It’s easy to test this method by using Microsoft Edge, as it is already integrated into your Windows 10 operating system. If you would prefer not to use Edge, our guide explores some of the best browsers you can use for Twitch.
It’s important to know that sometimes a clip is created and stored despite the “Something Went Wrong” message, so check before trying to fix the problem.
If using a different browser doesn’t work for you, try the following method.
Fix 2: Clear Your Browser Cache And Cookies
Clearing your browser’s cache and cookies might help you overcome the “Something Went Wrong” message when creating Clips on Twitch.
To do this on Chrome, follow these steps:
- Open Chrome on your PC and click the three vertical dots in the top-right corner.
- Click Settings, then Clear Browsing Data.
- Tick all three boxes in the “Basic” tab and finish by clicking Clear data.
- Restart your browser and log into your Twitch account.
You and your viewers should no longer encounter this problem when trying to make Clips.
Fix 3: Enable Clips In The “Stream” Section On Twitch
Some users have suggested that the issue might be caused by the channel owner not having the “Enable Clips” option “ticked” in the Stream Settings section. It’s worth taking the time to check.
To make sure you aren’t encountering the issue because of this, follow the steps below to enable the setting in your Creator’s Dashboard.
- Open Twitch and log into your account. In the top-right corner, click your avatar.
- Select Creator’s Dashboard from the dropdown menu to open the panel.
- On the left side, select Settings and then Stream.
- Scroll down a bit and “Tick” the Enable Clips settings.
Adjust the settings based on your personal preferences. If you want “followers-only” enabled for clips, use the setting immediately below “Enable Clips”.
If your viewers are unable to clip on your channel, this particular setting might be the cause.
Log out and then back into your Twitch.tv account. Try clipping and see if you still encounter the error.
Fix 4: Make The Clip Shorter Than Sixty Seconds
In this Reddit thread, a user reported that reducing the clip’s duration to slightly less than sixty seconds helped solve the problem.
As this is an unknown bug, there’s no “official” solution for it, so users have devised unique fixes that worked for them. This is why it’s worth trying every method to find a solution.
As mentioned, there isn’t an official fix for the “Something Went Wrong” message on Twitch. Fortunately, the community has been able to find multiple solutions to overcome the problem.
Now that you know how to stop it from happening, you and your followers should no longer experience any trouble when trying to clip content from your channel.