Fix: Origin Won’t Load

Will your Origin not load for some reason or the other? Here's the ultimate guide on how to fix the very common "Origin won't load" issue with ease.

Despite Origin being one of the most popular gaming and digital distribution platforms, its success comes with a fair share of bugs and problems.

This doesn’t make Origin any worse than the rest of the competition, as almost every other software of similar complexity shows its flaws every now and then.

However, Origin users tend to become quite unhappy when the client becomes completely unusable due to a bug. The frustration is justified and perfectly understandable, though, as this bug prevents users from enjoying the games they paid for.

One of the infamous problems that put users in such an unpleasant scenario is the Origin Won’t Load bug, which luckily we’re solving in the guide below.

Table of ContentsShow

The Problem Explained

When Origin fails to load, which is something a lot of users have reported in the past, it doesn’t take more than a glance at the client to know something is wrong.

As a Reddit user addressed in this thread, along with many others commenting they’ve experienced the same problem, the homepage looks blank and all the fields where the games and settings should be are empty.

Origin not loading
Origin Fails To Load On Windows 10

This means that not only you won’t be able to access your games, but your friend list, account settings, and the app’s control panel as well.

Since there’s not much to work with here, the only way to overcome this problem is by doing a lot of troubleshooting and trying out different methods that may or may not work as a potential solution.

Not every user has the time or knowledge to do that, though, which is why we took the matter into our own hands.

Below, you can find tested and working solutions for the Origin Won’t Load Problem on Windows 10.

Fix 1: Clear The Origin Cache Files

Clearing Origin’s cache is an official solution recommended by the support team for most problems a user might experience while using the client.

This method might sound a bit intimidating at first, as there isn’t a built-in function you can use to get this done in just a minute, and you have to manually do it using the File Explorer and Run functions in Windows.

Luckily, our step-by-step tutorial below will help you clear Origin’s cache almost effortlessly.

  1. Close Origin if it’s running on your PC. Double-check by using the Task Manager to make sure all Origin-related processes are closed as well.
  2. Press Windows + R on your keyboard at the same time.
  3. In the command box that opened, type in %ProgramData%/Origin.
  4. Press OK at the bottom to initiate the search.
    typing in "%ProgramData%/Origin" without quotation marks and pressing OK
  5. In the folder that opens, delete everything except the folder named Local Content. After deleting the files, close the window.
  6. Press Windows + R on your keyboard at the same time.
  7. In the command box that opened, type in %AppData%. Press OK at the bottom to initiate the search.
    typing in "%AppData%" without quotation marks and pressing OK
  8. The “Roaming” folder will automatically open. Delete the Origin folder here. Then, in the address bar, click on AppData, open the Local folder, and delete the Origin folder from there as well.
    clicking on AppData
  9. Restart your PC and run Origin with administrator privileges once your system boots up.

You have now successfully cleared Origin’s cache, and the Origin Won’t Load problem should no longer cause any trouble.

For more information on clearing cache for any apps by Electronic Arts, as well as a guide on how to do this on a different operating system, feel free to check out this official post on EA’s website.

Fix 2: Allow Origin To Run With Administrator Privileges

If you “grant” Origin administrator privileges each time you run the app, you will avoid all the permission-related problems that might be impacting your experience on the platform.

So, make sure to right-click your Origin icon and select Run as Administrator, and do this always, even while troubleshooting and applying other solutions.

Origin Run as administrator
Running Origin as administrator – Windows 10.

To avoid doing this manually each time you want to open the client, you can set Origin to run with administrator privileges automatically whenever you launch it through the shortcut.

Do this by following the steps below:

  1. Right-click your Origin icon and select Properties from the list of options.
    Origin wont load
  2. Click on Compatibility in the top-right corner.
    Origin not working
  3. Enable the Run as Administrator option and finish by clicking Apply and OK at the bottom.
    Origin won't load

Now, whenever you run Origin, it will start with administrator privileges.

If this doesn’t fix the problem, you might need to reinstall Origin and download the latest stable version from the website. Look into the following section for more information on how to do that.

Fix 3: Reinstall Origin

Reinstalling the Origin app can help you get rid of numerous frustrating problems, such as updates failing to download, the friend list disappearing, and of course, the Origin Won’t Load Error.

There are two ways to do this, as stated in this official article from EA. We recommend the easy way, which uses the “Apps & Features” section in Windows, previously known as Control Panel.

But, if you are an advanced user and want to uninstall using the slightly more complicated method, follow this official step-by-step guide by EA.

When you uninstall Origin, you can download the latest client version from the official website and install it again.


Despite the Origin Won’t Load problem being vague and frustrating, the solutions for it are quite simple and straightforward.

By applying all the methods listed above, you should be able to prevent this problem from happening again. However, if you fail to do so, don’t hesitate to contact the Origin support team for further assistance.

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Bojan Veselinovikj
Bojan Veselinovikj

Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that's new in this fast-paced digital world.