Despite Origin’s status as one of the most popular gaming and digital distribution platforms, the software has been known to encounter several bugs and other problems.
By no means does this make Origin inferior to its competition, as almost all software of similar complexity will encounter bugs at one time or another.
However, Origin users become understandably unhappy when the client becomes completely unusable due to a bug. This frustration is justified, as the bug prevents users from enjoying the games they have paid to access.
One of the most notorious problems placing users in this position is the Origin Won’t Load bug, which we will solve in this guide.
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The Problem Explained
When Origin fails to load, which is something that many users have reported in the past, it only takes a glance at the client to know that something is wrong.
As a Reddit user described in this thread, along with many others who have explained that they experienced the same problem, the homepage appears blank, and the fields where games and settings should be located are empty.
This means that you not only won’t be able to access your games, but also your friend list, account settings, and the app’s control panel.
As you don’t have many options to work with in this scenario, the only way to overcome the problem is by doing a lot of troubleshooting and trying different methods that may or may not work as a potential solution.
Not every user has the time or expertise necessary to do that, however, which is why we have taken the matter into our own hands.
Below, you can find tested, working solutions for the Origin Won’t Load Problem on Windows 10.
Fix 1: Clear The Origin Cache Files
Clearing Origin’s cache is an official solution recommended by EA’s support team for many problems a user might encounter while using the client.
This method might seem intimidating at first, as there is no built-in function you can use to do this quickly. Instead, you have to manually do it using the File Explorer and Run functions in Windows.
Our step-by-step tutorial below will help you clear Origin’s cache with minimal effort.
- Close Origin if it’s running on your PC. You can double-check this by using Task Manager to ensure all Origin-related processes are also closed.
- Press Windows + R on your keyboard.
- In the command box that opens, type in %ProgramData%/Origin
- Press OK at the bottom to begin the search.
- In the folder that opens, delete everything except the folder named Local Content. After deleting the files, close the window.
- Press Windows + R on your keyboard again.
- In the command box that opens, type in %AppData%. Press OK at the bottom to start the search.
- The “Roaming” folder will automatically open. Delete the Origin folder here. Then, in the address bar, click AppData, open the Local folder, and delete the Origin folder from there as well.
- Restart your PC and run Origin with administrator privileges once your system boots up.
You have now successfully cleared Origin’s cache, and the Origin Won’t Load problem should no longer affect you.
For more information on clearing your cache for any apps by Electronic Arts, as well as a guide on how to do this on a different operating system, check out this official post on EA’s website.
Fix 2: Allow Origin To Run With Administrator Privileges
If you grant Origin administrator privileges each time you run the app, you will avoid any permission-related problems that could otherwise affect your experience on the platform.
Make sure to right-click your Origin icon and select Run as Administrator. You should always do this, even while troubleshooting and applying other solutions.
To avoid doing this manually each time you open the client, you can set Origin to run with administrator privileges automatically whenever you launch it via the shortcut.
Do this by following the steps below:
- Right-click your Origin icon and select Properties from the menu.
- Click on Compatibility in the top-right corner.
- Enable the Run as Administrator option and finish by clicking Apply and OK at the bottom.
Now, whenever you run Origin, it will launch with administrator privileges.
If this doesn’t fix the problem, you might need to reinstall Origin and download the latest stable version from its website. Read the following section for more information on how to do that.
Fix 3: Reinstall Origin
Reinstalling the Origin app can help you avoid numerous frustrating problems, such as updates failing to download, your friend list disappearing, and the Origin Won’t Load Error.
There are two ways to do this, as stated in this official article from EA. We recommend the easy way, which uses the “Apps & Features” section in Windows, formerly known as Control Panel.
If you are an advanced user and want to uninstall using the slightly more complicated method, follow this official step-by-step guide from EA.
After uninstalling Origin, you can download the latest client version from the official website and install it again.
Although the Origin Won’t Load problem is vague and frustrating, the solutions for it are quite simple and straightforward.
By applying the methods listed above, you should be able to prevent this problem from reoccurring. However, if they don’t fix the problem, don’t hesitate to contact the Origin support team for further assistance.