Being unable to play the games you’ve purchased can be a serious and frustrating problem. Unfortunately, this is the reality for some Origin users.
But, there hasn’t been an official answer nor a solution for this vague issue.
After quite some time spent troubleshooting and identifying the root of the problem, we’ve come up with a few working methods that will help you regain access to your games once more.
Let’s take a look.
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Fix 1: Run Origin As Administrator
If you “grant” Origin administrator privileges each time you run the app, you will avoid all the permission-related problems that might be impacting your experience on the platform.
So, make sure to right-click your Origin icon and select Run as Administrator, and do this always, even while applying the solutions listed below.
Doing this will maximize your chances of solving the problem.
Fix 2: Check Task Manager For Running Processes
Sometimes games don’t fully close after we click the “Exit” button in the main menu. This is especially true for multiplayer titles that connect to various other services to establish a connection with the servers.
A good example is the Ubisoft games that connect to the uPlay service. Even after you close them, uPlay remains active in the background and prevents you from starting the game once more.
To solve the issue, you have to manually close the process via Task Manager.
The same applies to some of the games available on Origin.
It’s why we recommend checking the processes section in Task Manager to see if the game you just closed or a service related to it is still somehow running in the background.
Fix 3: Restart Your PC
The “have you tried turning it off and then back on?” fix doesn’t make much sense, but it somehow tends to work when you need it the most.
Some users confirmed that restarting their PC solved the problem with their games not launching. Since it’s an easy fix, and your system probably needs some refreshing anyway, why not give it a try?
If it ends up working, you just saved yourself a lot of time. Try this before moving on to the slightly more complex methods.
Fix 4: Use The Origin Repair Tool
The Origin Repair Tool lets users fix their games with just a few clicks. The developers of the Origin platform recommend this as the first solution whenever something goes wrong with your games.
Luckily, it’s easy to do.
Not sure how? Follow the steps below:
- Run Origin on your PC. Make sure to run it as an administrator.
- Open your library of installed games.
- Right-click the game you wish to repair and select Repair Game from the list of options.
This process can take up to an hour, depending on how powerful your system is. Another factor can be the size of the game. Larger games take longer to repair.
Once you initiate the repair, do not interrupt it, and make sure your PC doesn’t lose power. If you use a laptop, plug it in to avoid a power outage due to low battery.
After the game finishes repairing, try running it once more. It should now launch without any problems.
Fix 5: Clear Origin’s Cache
Clearing Origin’s cache is an official solution recommended by the support team for most problems a user might experience while using the client.
This method might sound a bit intimidating at first, as there isn’t a built-in function you can use to get this done in just a minute.
Luckily, our step-by-step tutorial below will help you clear Origin’s cache almost effortlessly.
- Close Origin if it’s running on your PC. Double-check by using the Task Manager to make sure all Origin-related processes are closed.
- Press Windows + R on your keyboard at the same time.
- In the command box that opened, type in %ProgramData%/Origin.
- Press OK at the bottom to initiate the search.
- In the folder that opens, delete everything except the folder named Local Content. After deleting the files, close the window.
- Press Windows + R on your keyboard at the same time.
- In the command box that opened, type in %AppData%. Press OK at the bottom to initiate the search.
- The “Roaming” folder will automatically open. Delete the Origin folder here. Then, in the address bar, click on AppData, open the Local folder, and delete the Origin folder from there as well.
- Restart your PC and run Origin with administrator privileges once your system fully boots up.
You have now successfully cleared Origin’s cache, and the Origin Game Won’t Launch problem should no longer cause any trouble.
For more information on clearing cache for any apps by Electronic Arts, as well as a guide on how to do this on a different operating system, feel free to check out this official post on EA’s website.
Fix 6: Reinstall Origin
Reinstalling Origin is easy, and luckily, it is a confirmed fix for the problem you are facing.
Reinstalling the Origin app can help you get rid of numerous frustrating problems, such as updates failing to download, the friend list disappearing, and of course, the Origin Cloud Sync Error.
But, if you are an advanced user and want to uninstall using the slightly more complicated method, follow this official step-by-step guide by EA.
When you uninstall Origin, you can download the latest client version from the official website and install it again.
Fix 7: Avoid Opening Other Programs When Using Origin
Although this is not the most user-friendly thing, it is the truth. Keeping other programs open on your PC while using Origin can harm your experience on the platform.
An Origin user confirmed this in one of the forum posts covering this issue. The problem was having a Wi-Fi connection-merging software opened while trying to launch Origin games.
Upon closing the program, games continued to launch as intended once again.
If you are someone who multitasks a lot, this might not be the friendliest solution. But, if you use your PC only for gaming, this method can help you overcome a very frustrating problem.
By accessing the Startup tab in Task Manager, you can choose which programs to start when your PC boots up. Try disabling those you think are problematic and see if you can launch your Origin games without any problems.