Being unable to play the games you have purchased can be a disappointing and frustrating problem. Unfortunately, this is an issue that has affected many Origin users.
However, there has been no official response nor a solution provided for this issue.
After spending some time troubleshooting and identifying the root of this problem, we have found a few working methods that will help you regain access to your games.
Let’s take a closer look.
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Fix 1: Run Origin As Administrator
If you grant Origin administrator privileges each time you run the app, you will avoid any permission-related problems that might otherwise affect your experience on the platform.
Make sure to right-click your Origin icon and select Run as Administrator. You should always do this, even while applying the other solutions listed below.
Doing this will maximize your chances of overcoming the problem.
Fix 2: Check Task Manager For Running Processes
Sometimes, games don’t fully close when we click the “Exit” button in their menus. This is especially true of multiplayer titles that usually connect to various other services to establish and maintain a connection with their servers.
An example of this is the Ubisoft games that need to connect to the uPlay service. Even after you close them, uPlay remains active in the background and can prevent you from starting the game again.
To solve the issue, you need to manually close the process via Task Manager.
This also applies to some of the games available on Origin.
This is why we recommend checking the processes section of Task Manager to find out whether the game you just closed (or a related service) is still running in the background.
Fix 3: Restart Your PC
Fixing issues by turning your computer off and on again might not appear to make much sense, but it is often the most reliable solution when you need one the most.
Some users confirmed that restarting their PC solved the problem with their games not launching. Since it’s an easy fix, and your system might need some refreshing anyway, it’s well worth giving a try.
If this ends up working, you will have saved yourself a lot of time. Try this before moving on to the more complicated methods.
Fix 4: Use The Origin Repair Tool
The Origin Repair Tool helps users fix their games with just a few clicks. The developers of the Origin platform recommend this as the first solution whenever something goes wrong with your games.
It’s easy to do but, if you’re unsure how to, follow the steps below:
- Run Origin on your PC. Make sure to run it as an administrator.
- Open your library of installed games.
- Right-click the game you want to repair and select Repair Game from the list of options.
This process can take as long as an hour, depending on how powerful your system is. The duration is also affected by the size of the game, with larger games taking longer to repair.
Once you initiate the repair, do not interrupt it, and try to ensure your PC doesn’t lose power. If you use a laptop, plug it in to avoid a power outage due to low battery.
Once the repair process is complete, try running the game again. It should now launch without any issues.
Fix 5: Clear Origin’s Cache
Clearing Origin’s cache is an official solution recommended by the support team for most problems a user might encounter while using the client.
This method might sound intimidating at first, as there isn’t a built-in function you can use to get it done quickly.
Our step-by-step tutorial below will help you clear Origin’s cache with very little effort.
- Close Origin if it’s running on your PC. Double-check by using the Task Manager to make sure all Origin-related processes are closed.
- Press Windows + R on your keyboard.
- In the command box that opens, type in %ProgramData%/Origin
- Press OK at the bottom to initiate the search.
- In the folder that opens, delete everything except the folder named Local Content. After deleting the files, close the window.
- Press Windows + R on your keyboard again.
- In the command box that opens, type in %AppData%. Press OK at the bottom to begin the search.
- The “Roaming” folder will automatically open. Delete the Origin folder here. Then, in the address bar, click on AppData, open the Local folder, and delete the Origin folder from there as well.
- Restart your PC and run Origin with administrator privileges once your system fully boots up.
You have now successfully cleared Origin’s cache, and the Origin Game Won’t Launch problem should no longer affect you.
For more information on clearing your cache for any apps by Electronic Arts, as well as a guide on how to do this on other operating systems, check out this official post on EA’s website.
Fix 6: Reinstall Origin
Reinstalling Origin is easy and it is a confirmed fix for the problem you are dealing with.
Reinstalling the Origin app can help you overcome numerous frustrating problems, such as updates failing to download, the friend list disappearing, and the Origin Cloud Sync Error.
If you are an advanced user and want to uninstall using the slightly more complicated method, follow this official step-by-step guide from EA.
When you uninstall Origin, you can download the latest client version from the official website and install it again.
Fix 7: Avoid Opening Other Programs When Using Origin
Although this is not ideal, it is the truth. Keeping other programs running on your PC while using Origin can negatively affect your experience on the platform.
An Origin user confirmed this in a forum post addressing the issue. Their problem was having a Wi-Fi connection-merging software open while trying to launch Origin games.
After closing the program, games resumed launching as intended.
If you are someone who frequently multitasks, it can be frustrating being unable to do anything else at the same time. However, if you use your PC solely for gaming, this method can help you overcome an otherwise frustrating problem.
By accessing the Startup tab in Task Manager, you can choose which programs will start when your PC boots up. Disable any that you think might be problematic and see if you can launch your Origin games without any further issues.