Installing Origin on Windows should be easy, but there are a few known errors that cause the setup to fail.
When this occurs, users can’t access the games they have purchased. That is a serious issue for a digital distribution platform such as Origin.
In our search for answers, we did some troubleshooting and found some working solutions. To learn more, read the sections below.
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The Problem Explained
Of all the known Origin installation errors, this is one of the vaguest. No error code is displayed, and the accompanying message does not indicate what is causing the problem. Worst of all, the setup will suddenly fail, and you won’t be able to finish installing the app.
Due to the nature of this bug, the only way to find a solution is by testing different options. The methods listed below helped us resolve the error during our troubleshooting session, and they should also work for you.
Fix 1: Ensure The Problem Is Not Your Internet Connection
The best possible reason for the setup being unable to load the webpage is your internet connection becoming disconnected or unstable. Why? Because it’s something you can easily fix.
Here’s what you should do:
- Make sure you are not using a VPN that might be interfering with the installation.
- Run a speed test to ensure your internet connection is performing as it should.
- Restart your router, wait five minutes, turn it back on, and then retry the installation.
- Contact your Internet Service Provider and ask if they are blocking access to Origin’s servers.
- Turn off your proxy servers before starting the Origin installer.
- Ensure you add Origin as an exception in your Windows Firewall Settings.
If none of these methods helped, your connection is unlikely to be the cause of the installation problem. If that is the case, you are probably dealing with a bug.
Fix 2: Run The Installer As An Administrator
The Origin installer needs permission to save files to your system, so running it as an administrator is crucial.
To do this, right-click the .exe file (the installer) and select Run as Administrator in the menu that appears. The installation will then begin, and the problem should be gone.
Fix 3: Clear Your Browser’s Cache
Clearing your browser’s cache is easy and can solve the Origin Failed To Load Webpage problem on Windows 10.
If you are using Chrome, follow the steps below to remove a possible accumulation of corrupt cache data.
- Open Chrome on your PC and click on the three vertical dots in the top-right corner.
- A drop-down menu will appear. Click Settings to open the main configuration panel.
- Scroll down until you see the “Privacy and security” section. Click Clear browsing data.
- In this panel, tick the boxes next to the three options in the Basic tab. Finish by clicking Clear data in the bottom-right corner.
Exit Chrome and run the installer (as administrator) again. The problem should no longer occur if it was being caused by a pileup of cached browser data.
Fix 4: Try A Different Installer (Older Origin Version)
We don’t recommend using an outdated Origin version in the long term. However, if you are looking for a way to install the client and gain access to your games, it can be a viable temporary solution.
Based on the top comment in this Reddit thread, EA officials recommend this method. This means installing a client that is older but tested and proven stable.
After installing this older client, Origin will automatically ask to update. By this point, you will have already avoided the problem preventing you from installing Origin.
It is unlikely that you will encounter another error while updating the client to a more recent version.
By applying the methods listed above, you should be able to install Origin without experiencing the “Failed To Load Webpage” problem.