Installing Origin on Windows should be easy, but a few known errors are causing the setup to fail.
When this happens, users can’t access the games they’ve purchased. That is an alarming issue for a platform like Origin.
The concerns were addressed on numerous Reddit threads as well as official forum posts on EA’s website. Unfortunately, most of them are still unanswered.
On the bright side, we did some troubleshooting and came up with working solutions. To learn more, feel free to check out the following sections below.
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The Problem Explained
Out of all known Origin installation errors, this one is probably the vaguest. It doesn’t show any code, and the message is as confusing as the error itself. On top of that, the setup will suddenly fail, and you won’t be able to fully install the app.
Due to the nature of this bug, the best way to find a solution for it is by testing different options. The methods below helped us overcome the error during our troubleshooting session, and they should work for you as well.
Fix 1: Ensure The Problem Is Not Your Internet Connection
The best-case scenario is your internet connection being the reason the setup can’t load the webpage. Why? Because that’s something we can easily fix.
Here’s what you should do:
- Make sure you are not using a VPN that could be interfering with the installation.
- Do a speed test to ensure your internet connection is performing as it should.
- Restart your router, wait five minutes and turn it back on, then retry the installation.
- Contact your Internet Service Provider and ask if they are blocking access to Origin’s servers.
- Turn off your proxy servers before starting the Origin installer.
- Ensure you add Origin as an exception in your Windows Firewall Settings.
If none of these methods helped, then your connection is most likely not the cause of the installation problem. In that case, we’re dealing with a bug.
Fix 2: Run The Installer As An Administrator
The Origin installer needs permission to save files on your system, therefore running it as an administrator is crucial.
To do this, right-click the .exe file (the installer) and select Run as Administrator from the list of options. The installation will then begin, and the problem should be gone.
Fix 3: Clear Your Browser’s Cache
Clearing your browser’s cache is easy, and it can solve the Origin Failed To Load Webpage problem on Windows 10.
If you are using Chrome, follow the steps below to clear what could be a pileup of corrupt cache data.
- Open Chrome on your PC and click on the three vertical dots in the top-right corner.
- A dropdown menu will appear. Choose Settings to open the main configuration panel.
- Scroll down until you see the “Privacy and security” section. Click on Clear browsing data.
- In this panel, tick all the boxes next to the three options in the Basic tab. Finish by clicking Clear data in the bottom-right corner.
Exit Chrome and run the installer (as administrator) once more. The problem should no longer be present if the cause was a pileup of cached browser data.
Fix 4: Try A Different Installer (Older Origin Version)
It’s not recommended to use an outdated Origin version in the long run, but if you are looking for a way to install the client and gain access to your games, this can be a viable temporary solution.
Based on the top comment in this Reddit thread, EA officials recommend this method. This includes installing a client which is older but tested and proven as stable.
Upon installing this older client, Origin will automatically ask to update, but by then, you’ve already dealt with the problem preventing you from installing in the first place.
Chances are you won’t run into an error while updating the client to a newer version.
By applying the methods listed above, you should be able to install Origin without experiencing the “Failed To Load Webpage” problem.