Discord’s most impressive feature has to be the fact that users can easily screen share/stream any window on a computer with a friend or even with hundreds of people in the same voice channel!
Unfortunately, the experience is not always seamless for every viewer. Sometimes, some of your viewers may have trouble listening to the audio of your shared window, game, or desktop. You could also have an issue listening to someone else’s stream.
To troubleshoot these kinds of issues, we’re giving you the following guide filled with several working fixes.
Fix 1: Restart Computer
Sometimes, even for the most complicated problems, the simplest solution is needed. So, before you start troubleshooting and wasting huge amounts of time trying to get audio from screen sharing on Discord, try restarting your computer.
There could be some conflict between your audio drivers and the application, so it is worth giving it a go.
If this simple fix does not do it for you, head on over to fix number two.
Fix 2: Unmute Stream
Discord’s UI isn’t exactly user-friendly when it comes to streaming – it is uncharacteristically confusing and lacks information. Furthermore, there are no hints or tips to point towards the different features and tools, either.
Because of this lack of information, many users are left with no audio when watching a stream. In addition, many users don’t even know that you can mute a stream. So, if you too didn’t know this, here’s how to do it!
- Open your friend’s stream in full screen.
- Hover with your mouse at the bottom right corner of the stream
- You’ll see three icons in that corner, one of them being a speaker
- Click on the speaker icon to unmute or mute the stream.
Additionally, you can hover over the same icon to control the volume bar.
Fix 3: Update Discord
Different Discord versions are not always compatible with each other, which commonly leads to users having trouble hearing each other or getting audio from screen sharing.
Your friends may have a newer version of Discord installed, which means you are running an outdated version.
Restart the application to quickly update the app.
Fix 4: No Audio Support For Desktop/Entire Screen Streaming
Maybe you shouldn’t be looking for a solution at all because there is no issue to fix.
An example of that is the fact that desktop streaming on Discord doesn’t support audio. So if your friends are streaming their entire screen/desktop instead of one specific window, there won’t be any audio available.
It is best to stream just one single window instead of the entire desktop for the best experience. This will result in an overall better visual experience, and it will have audio too.
If this does not fix your problem, there could be something wrong with the app’s settings or your computer’s audio drivers. In that case, continue with the fixes below.
Fix 5: Reset Voice Settings to Defaults
Discord has a bunch of settings available, allowing you to customize your voice chatting experience in detail.
However, as updates come and go, the options in the settings could change to something that doesn’t fit your needs.
To ensure the cause of the problem doesn’t come from the settings, you will need to reset the voice settings to defaults. Here’s how you can do that:
- Click on the small cogwheel icon on the bottom left corner in a Discord server to enter User Settings.
- From there, head over into the Voice & Video tab on the list on the left.
- Scroll down to the bottom and click on Reset Video Settings
- Press Okay on the pop-up asking you to confirm your selection
All of your audio settings have now been reset. Check whether there’s audio while watching a screen share stream. If you are still having issues, you can use this as a guide for some of the audio settings in Discord.
For those that still haven’t had any luck fixing the original problem, there are a few more fixes down below.
Fix 5: Disable Shadowplay (Only for NVIDIA Users)
Shadowplay is NVIDIA’s screen recording tool that is automatically built-in in their drivers/driver software. It’s pretty straightforward and easy to use. A feature you wouldn’t want to disable.
However, users have reported decreased visual and audio quality of Discord streams/screen shares when Shadowplay is enabled. Once disabled, the quality of the stream could improve considerably.
Keep in mind; this is a fix that only applies to NVIDIA GPU users and only if others are having trouble hearing your stream. Not the other way around. If the issue is that you cannot hear other people’s streams, check out some of the other fixes on this article.
Follow these steps to disable NVIDIA’s Shadowplay and all the other in-game overlay features that come with it.
- Head over to the icon tray on the bottom right and double-click the NVIDIA Icon
- Once GeForce Experience opens, click the cogwheel on the top-right corner, next to your username.
- While in the General tab, scroll down and look for In-Game Overlay
- Then disable it.
Shadowplay is now off. Restart your computer, launch Discord, and then start a stream. See whether your friends will be able to hear any audio of the stream.
If this doesn’t do it, remember to enable the overlay by following these same steps.
Fix 6: Update Your Audio Drivers
So, if all else fails and if you still can’t seem to hear your friend’s stream, it might be a good idea to try and update your audio drivers.
It might seem a bit complicated at first, but if you follow this guide below, you will get the hang of it in no time.
- Search for Device Manager in Start Menu
- Expand Audio input and outputs, right-click your speakers/headphones, and select update driver
- Select Search automatically for drivers once the new window pops up
After a few minutes, Windows should automatically find an up-to-date driver and perform the installation process for you.
If Windows cannot find a suitable driver, you should try using this alternative, manual method. You’ll also need to use CPU-Z, which is a free application that can be used to detect your hardware easily
- Download CPU-Z (portable ZIP)
- Extract the zip, open the application, and head over to the Mainboard tab
- In Mainboard, look for the Manufacturer and Model
With the information about the model and manufacturer of your motherboard, you can now search for the correct model and download the needed audio driver manually.
- Search for your model on Google and be sure to open the official product page from motherboard manufacturers such as (MSI, Gigabyte, ASUS, ASRock, Biostar, and others)
- On the official product page, look for the Support page.
As you can see in the image above, it’s an MSI motherboard in my case, and the support page is on the top right.
- From there, select Drivers, look for Audio/On-Board Audio drivers, and download the latest version.
- Launch the setup file, carefully follow through the installation instructions, and, finally, restart your computer
By finishing step 7, you’ve successfully updated to the latest audio driver.
Now try entering a screen share/stream on Discord and check whether you’re still experiencing any audio issues.
With these six methods of repairing stream audio on Discord, you shouldn’t have any problem in the future. And, if you do, you can always come back to these fixes.
In the unlikely event that you are still unable to resolve your issue even after trying all of these solutions, it would be a good idea to contact Discord customer support directly.