Without question, both video and audio need to be in perfect synchronization for a Twitch broadcast to be enjoyable. If one of those two elements is late or out of sync, the quality of the viewer’s watching experience will reduce drastically.
Of course, this does sometimes happen on Twitch.
The quality of this world-leading platform is unquestionable, but just like many other websites, bugs are a part of the experience.
The Twitch Audio Delay / Desync bug is not uncommon, but it’s relatively easy to fix. The methods listed in the guide below will help you quickly overcome the problem.
Method 1: Disable HTML5 Player On Twitch
Many users have reported problems watching streams while HTML5 Player is enabled. One of those problems is the audio delay and desynchronization.
The solution is simple, disable HTML5 manually.
To do this, follow the steps below.
- Open Twitch.tv on your browser of choice and sign in to your account.
- Load up the stream you want to watch.
- Hover over the player with your cursor to enable the menu on the bottom. Click on the cogwheel icon which will open up a settings menu.
- Select Advanced from the menu and then “untick” the Enable HTML5 option.
Now you’ve successfully disabled HTML5, but note you’ll have to do this each time you refresh the stream or load up a new one.
According to multiple Reddit threads, this being one of the examples, some users will have to “pop-out” the player before disabling HTML5; otherwise, Twitch will turn it back on immediately.
You can do this by clicking on the cogwheel icon again, as step 3 above suggests, and then click on the “Popout Player” option from the menu.
Twitch uses HTML5 to “serve” advertisements, which is one of the reasons why disabling it is made slightly more complicated than it needs to be.
For further confirmation of this method, feel free to explore user experiences in this Reddit thread.
Method 2: Clean Your Browser’s Cached Data & Cookies
If you haven’t cleaned your cached data and cookies in a long time, the pileup might lead to these types of strange bugs on Twitch.
If this is the reason behind the audio or video desync, you can apply a straightforward solution: cleaning your cached data & cookies.
Follow the steps below to do so.
- Open Chrome on your PC and click on the three vertical dots in the top-right corner of your screen.
- Once the dropdown menu shows, select Settings.
- Scroll down just a bit until you see the Privacy and Security section. Under it, locate and click on Clear Browsing Data.
- There will be two tabs on this menu. The “Basic” and “Advanced” tab. Basic will be selected by default, and that’s what you’ll need for this process.
- Under the “Time range” field, select “All time” and tick all the boxes next to the three available options below.
- Finish the process by clicking Clear data in the bottom-right corner of your screen.
Restart your browser and load up Twitch. Try watching a stream and see if the problem persists. Users confirmed that clearing their browser data & cookies solved the problem.
Method 3: Use A Different Browser
If you still can’t solve the problem, try using a different browser.
Although Chrome and Firefox are the top choices for many Twitch viewers, don’t disregard the alternatives, especially if you’re already experiencing issues with one of your main browsers.
To help you make the best choice, we have a guide that extensively covers other browsers compatible with Twitch.
In this particular case, Opera GX might be the best solution. The reason for this is their built-in Twitch player.
Method 4: Check Your Display Drivers
Let’s be honest; the problem might sometimes be on our end! Indeed, every computer system is different, so finding the solution for this problem will require some troubleshooting.
However, knowing the nature of the problem, there’s a possibility the issue (if it’s on your end) is related to your display drivers.
Your Graphics Processing Unit (GPU) is doing all the work when you’re watching streams and videos, so if it’s not functioning correctly, problems such as video and audio delay & desync might occur.
To know whether this is the problem or not, try opening a video on a different website.
Also, try playing a video file stored locally on your PC through a media player. If you experience the same problem, the issue might be due to outdated drivers.
Updating your graphics card drivers should help you overcome this if the problem isn’t hardware-related.
Method 5: Disable Hardware Acceleration In Chrome
Hardware Acceleration on Chrome is a handy feature. However, some users reported that having it on has something to do with Twitch streams being out of sync audio-wise.
To see if this is the reason behind the problem you’re experiencing on Twitch, temporarily disable Hardware Acceleration in Chrome.
Follow the steps below to do so.
- Open Chrome on your PC.
- Click on the three vertical dots in the top-right corner and then on Settings.
- On the left side, you’ll see a menu with loads of different options. Click on Advanced and then on System.
- Then, disable the Hardware Acceleration setting by “unticking” the button right next to it. See the image below.
- As a final step, restart your browser.
Now the hardware acceleration setting is no longer turned on in your browser. So what you should do next is load up a stream on Twitch.tv and see if the audio delay desync problem is still present.
Method 6: Open Twitch Without Any Third-Party Extensions
While we all love using third-party extensions to enhance our viewing experience on Twitch, we can’t deny the fact that sometimes they cause more trouble than good.
Regardless of your extensions’ function (blocking ads, etc.), they might cause the audio delay and desync problem.
So, to ascertain whether this is true, disable all extensions and try loading up a Twitch stream to see if the problem persists. You may end up solving it by doing this.
Method 7: Use The Twitch Desktop App
Twitch’s Desktop App seems to be a lot better in terms of stability, which is why many viewers prefer using it over a browser.
You can find Twitch’s desktop app here, and downloading it could help you solve your problem with audio delay and desync.
Method 8: Track Your System’s Performance
Chrome is known to “eat” a lot of RAM when it’s on for a long time, and this can be a serious issue on lower-end systems.
While watching streams, open your Task Manager and see the current load on your RAM. If you’re using a PC with a low amount of ram (6GB or less), chances are you don’t have enough resources to have Chrome open and run a stream.
By applying the methods listed above, you should solve the Twitch audio delay and desync problem.
If none of the fixes help, you can contact Twitch’s support team and thoroughly explain your issue. You can also use the report function while watching a stream to address a problem with the playback.