To enjoy games on Steam, you first need to add them to your library or make a purchase if the title is not free to play. The next step is to download the content and install the files on your system.
However, Steam’s download protocol doesn’t always run smoothly. And this can, of course, be very frustrating to experience as a user of this platform. But, not to worry, we can help!
If you’re dealing with Steam not downloading games correctly, the methods listed in the guide below will offer some solutions.
Fix 1: Restart Steam With Administrator Privileges
Steam needs administrator privileges to make changes on your PC, such as writing down new data on your disk, which happens when installing or updating a game.
Since this is one of the quicker fixes, it’s recommended you try it before the other ones as it may save you some time.
Here’s what you need to do.
- While your client is already opened, navigate to the top-left corner and click “Steam” then “Exit” to close the app.
- Find the shortcut you use to start Steam on your PC, then right-click it and choose Run as Administrator to start the app with administrator privileges.
- Navigate to your library and resume the installation if it doesn’t automatically continue. It should now work as intended.
If this doesn’t solve your issue, try the other methods in this guide.
Fix 2: Execute The “wpr-cancel” Command In Command Prompt
This nifty solution is yet another community fix and was made known by a Reddit user. If you’d like to take a look, you can see the original thread here.
This one is considered a slightly more complex solution. But even if you’re not tech-savvy, by following the steps below, the process will be easy for you
- Open the search bar in Windows and type in “CMD” or “Command Prompt.” Then, right-click the result and run it as Administrator. See the image below for more information.
- Type in the following: sc config”DiagTrack” start= disabled and press “Enter” on your keyboard.
- Then type in the following: sc stop “DiagTrack” and press “Enter” again.
This method should fix the problem but note that you’ll have to do this every time after restarting Steam. So hopefully, you won’t be running into this issue often.
Fix 3: Change Your Download Region Of Choice
Changing your download region may help you solve the problem with Steam not downloading. And luckily, this method is a less complicated fix that you can easily do from inside the app!
This Reddit thread puts things into perspective of how old this problem on Steam is. And yet, the changing regions method still works.
So, here’s what you need to do.
- Open Steam on your PC and log into your account.
- In the top-right corner, click on Steam and then on Settings.
- Once the panel opens, select Downloads on the left side.
- Change your download region and resume the download. See the image below for more information.
Steam automatically chooses the nearest download server location for the most optimal download speeds. But, of course, switching is required for this method to work.
If you solve the issue, you can set this back to what Steam had selected afterward.
Fix 4: Disable Anti-Virus Software
Sometimes your anti-virus software can interfere with Steam and cause problems while installing games. It is not always the case, but to be sure, turn off the real-time protection feature while downloading your game.
If the download resumes, reactivate your anti-virus when it completes.
Fix 5: Restart Your PC
While this doesn’t sound like the most professional solution for the problem, it’s well-known that sometimes restarting your PC solves issues.
Reddit users have mentioned that restarting their systems and then resuming the download on Steam helped them solve this problem. So it’s well worth giving it a try!
The reason why Steam is sometimes stuck downloading with zero bytes per second is unknown, but there are multiple solutions for this problem, with most of them coming from the community itself.
If you applied some of the methods above, you should no longer experience this problem. However, keep in mind that Steam is sometimes under heavy load, so the problem may not always be on your end.