Fix: Steam Download Drops To 0 Bytes

Is your internet working but your Steam download drops to 0 bytes for some reason? Here's a simple guide that shows you all the working fixes.

Experiencing poor download speeds on Steam can be very frustrating, especially when you purchase a new game and are eager to dive in and play it as soon as possible.

Unfortunately, Steam users sometimes have to deal with an issue that causes their download speed to drop to 0 bytes, meaning the game takes forever to download.

In response, we did quite a bit of research and attempted all the possible solutions to determine which methods can be used to overcome this problem. We will tell you all about it in this guide.

Let’s jump right in.

Related:Fix: Steam Not DownloadingFix: Why Is Steam Downloading So Slow?

Table of ContentsShow

The Problem Explained

When your download speed drops to 0 bytes, the problem is pretty self-explanatory. The reason why this often leaves users confused is that the download starts with normal speeds, then sharply drops to zero.

Users often blame themselves for doing something that causes the download speed to drop so quickly. This leads to them searching for the cause of the problem in the wrong place when it’s usually just a bug on Steam.

The image below shows what users see in their Steam downloads dashboard when this problem occurs.

Steam Not Downloading

With that said, it’s now time to look at the solutions and solve this problem once and for all so you can continue downloading and enjoying your favorite games on Steam.

Things To Do Before Attempting The Fixes

If the problem is on your end, there are a few quick things to check before moving on to the more complex solutions. This will help you save time if one of these ends up fixing the problem for you.

Here’s what you should try:

  • Make sure you (or other people) are not using your bandwidth for a different purpose (such as downloading a movie, watching a livestream, or downloading another game simultaneously). This is especially important if you share your network with multiple people, such as roommates or family members who use the internet frequently.
  • Check if other websites/services are working as intended, and test your connection’s performance using SpeedTest or Fast. If other services or websites also feel sluggish, then the problem is likely related to your connection rather than Steam.
  • Restart Steam and see if it makes any difference. Then, restart your router, wait five minutes, launch Steam and then try again. See if this changes anything.

If none of these actions resolve the problem, continue with the fixes listed below.

Fix 1: Clear Steam’s Download Cache

Multiple users confirmed this to be a simple yet effective solution for the 0 bytes Steam download problem.

Here’s what you need to do:

  1. Open the Steam client on your PC and sign in to your account.
  2. In the top-left corner, click on Steam, then choose Settings to open the main settings panel.
    How To Find My Steam ID
  3. From the menu on the left, choose Downloads.
  4. Click on Clear Download Cache at the bottom.

Below the button for clearing Steam’s download cache is a tip from Steam saying that this action can resolve issues when downloading or starting apps.

Steam Clear Download Cache

This is the easiest solution that has a high probability of success, which is why we recommend trying it first before the others.

If it doesn’t work for you, there are still a few more methods you can try.  

Fix 2: Execute The “wpr-cancel” Command

At first glance, this seems like a complicated solution, but it’s really as easy as typing a few lines in the command prompt, which is all that’s required.

Here’s what you need to do:

  1. Open the Windows search bar and type in “Command Prompt.” Right-click the first result and select Run as Administrator.
    Run Comamnd Prompt As Admin
  2. When the Command Prompt starts, type in: sc config ”DiagTrack” start=disabled and press Enter on your keyboard.
  3. Then, type: sc stop “DiagTrack” and press Enter on your keyboard again.

This should fix the problem and allow you to continue downloading your games at a normal speed. However, keep in mind that the fix is temporary and you will need to redo it each time you launch Steam and this problem reoccurs.

Hopefully, you won’t encounter this problem too often.

Fix 3: Change Your Steam Download Region

It’s really easy to change your Steam download region, yet it can help you solve the problem that is preventing you from downloading your games with ease.

Here’s how to do it:

  1. Open Steam on your PC and sign in to your account.
  2. In the top-left corner, click Steam and then Settings.
    How To Find My Steam ID
  3. Once the panel opens, choose Downloads from the menu on the left side.
  4. Change your download region to a different one, but try to keep it close to your actual location. 
    Modifying Download Region Settings On Steam

Steam automatically picks the nearest server location. However, if you are experiencing issues, feel free to change it by following the steps above. This isn’t permanent and you can switch back and forth as many times as you want.

Fix 4: Use A VPN

In rare cases, using a VPN to mask and re-route your connection can help you regain the ability to download your steam games at normal speeds. Although the download speed will vary greatly based on your VPN provider’s server performance, you can still give it a try, and any speed is better than 0 bytes per second.

If you are unsure which VPN to choose, we have a helpful guide covering this topic thoroughly which should prove useful.

Using Steam via a VPN is perfectly safe and won’t get you into any trouble.


You now know how to fix the issue with Steam downloads dropping to 0 bytes. Although all these methods are easy-to-follow and don’t take much time, sometimes the problem is simply on Steam’s end, in which case they won’t be able to change anything.

It is rarely the case but if the problem is with Steam’s servers, the only thing you can do is wait until it’s all resolved and the servers are back up and operational again.

To make things clearer, you can use to check whether Steam’s services are performing as intended.

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Bojan Veselinovikj
Bojan Veselinovikj

Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that's new in this fast-paced digital world.