Like Steam and the Epic Games Store, Origin is a digital distribution platform for video games, with more than a few thousand active daily users.
When launching a game through the client, you have an option to use the Origin in-game overlay. This is a helpful feature for chatting with your friends, broadcasting your gameplay, or accepting party invites from teammates.
However, the overlay sometimes stops responding, and those used to it can’t go on without the benefits.
Luckily, the solutions for this problem are relatively simple.
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Fix 1: Check If It’s Enabled In The Settings Panel
Sometimes the overlay is not enabled in the settings panel, meaning it can’t work until you “tick” the option that enables it.
Before trying any of the methods listed below, do this:
- Run Origin as Administrator just like the image below suggests.
- Inside the app, click on Origin and then Application Settings.
- Click on Origin In-Game to access the panel and enable the setting from there, as shown in the image below.
Now, the Origin In-Game overlay should work. But, if it doesn’t, you might be dealing with a bug. Try the methods listed below to fix it.
Fix 2: Disable Other Background Apps
According to a Reddit thread covering this topic, having background apps enabled while using Origin can be the reason your overlay is not working.
These apps allow users to overclock their systems for maximum performance, change and customize profile settings for their gaming gear, and monitor temperatures and resource usage while playing.
The point is, disabling them while gaming is frustrating, and many users frown upon doing that.
Unfortunately, the bug with the Origin in-game overlay forces you to make a decision. If you feel like the benefits from the overlay are more important and outweigh the benefits of using the above-mentioned third-party apps, then it’s best to make that sacrifice.
Besides the apps mentioned above, the Origin in-game overlay can interfere with other similar programs installed on your system.
So, to make sure this isn’t the reason you play without an overlay, make sure to close everything on your PC before launching Origin.
Fix 3: Clear Origin’s Cache
Clearing Origin’s cache files can help you fix many problems with the client. It’s easy to do so, and it’s worth giving it a try if you experience the In-Game Overlay Not Working Bug on Origin.
Here’s how to do it:
- Close Origin if it’s running on your PC. Using the Task Manager, double-check to make sure all Origin-related processes are closed.
- Press Windows + R on your keyboard at the same time. Doing this will start the “Run” function on Windows 10.
- In the search field, type in %ProgramData&/Origin, and press OK at the bottom.
- From the folder that opened (by initiating the search during the previous step) delete everything except the folder named Local Content. After deleting the files, close the window.
- Once more, press Windows + R on your keyboard at the same time. This time, type in %AppData% in the search field and press OK at the bottom.
- The “Roaming” folder will open, so you need to delete the Origin folder inside. Then, in the address bar, click on AppData, open the Local folder, and delete the Origin folder from there as well.
- Restart your PC (this is optional but recommended).
You have now successfully cleared Origin’s cache, which should hopefully help you get rid of the bug preventing the in-game overlay from working.
Fix 4: Try A Different Version Of The Origin Client
Older client versions have security flaws and bugs because they lack the latest patches and updates the developers released with the newer versions.
However, if this doesn’t bother you much, and you care a lot more about having the Origin in-game overlay enabled and working, here’s what you can do.
- Perform a clean Origin uninstall on your PC by following the steps listed in our guide.
- Instead of downloading the latest Origin version, download this older version.
- Install Origin on your PC, preferably in a folder different than the one you previously had the app installed in.
- When the installation is complete, reboot your PC and start Origin as an Administrator.
This older Origin version you just installed seems to have a lot fewer bugs and is recommended often by EA officials to users who do detailed troubleshooting.
Now you know how to solve the Origin in-game overlay not working problem, despite some of the listed solutions being a tad unfriendly to gamers.
If none of the methods helped you, don’t hesitate to contact Origin’s support team for further assistance.