Origin, like Steam and the Epic Games Store, is a digital distribution platform for video games, with millions of active daily users.
When launching a game via the client, you have the option to use the Origin in-game overlay. This is a useful feature for chatting with your friends, broadcasting your gameplay, or accepting party invites from teammates.
Unfortunately, the overlay sometimes stops responding, making Origin difficult to use for people who are used to having the feature.
Thankfully, the solutions to this problem are relatively simple.
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Fix 1: Check Whether It’s Enabled In The Settings Panel
Sometimes the overlay is disabled in the settings panel, meaning it won’t work until you tick the option that enables it.
Before trying any of the other methods listed below, do this:
- Run Origin as an administrator, as indicated in the image below.
- With the app open, click Origin and then Application Settings.
- Click Origin In-Game to access the panel and enable the setting from there, as shown in the image below.
The Origin In-Game overlay should now work. If it doesn’t, you might be dealing with a bug. Try the methods listed below to fix it.
Fix 2: Disable Other Background Apps
According to a Reddit thread covering this topic, having background apps enabled while using Origin is a possible reason for your overlay not working.
These apps allow users to overclock their systems for maximum performance, to change and customize profile settings for their gaming gear, and to monitor temperatures and resource usage while playing.
In short, having to disable them while gaming is frustrating, and many users will be reluctant to do so.
Unfortunately, the issue with the Origin in-game overlay might force you to make a decision. If you feel like the advantages of the overlay are more important and outweigh the benefits of using the apps mentioned above, it might be worth making that sacrifice.
In addition to the apps mentioned above, the Origin in-game overlay can interfere with other similar programs installed on your system.
To ensure this isn’t the reason you are unable to use the Origin overlay, be sure to close everything else on your PC before launching Origin.
Fix 3: Clear Origin’s Cache
Clearing Origin’s cache files can help you fix many problems with the client. It’s a simple process and worth giving a try if you experience the In-Game Overlay Not Working Bug on Origin.
Here’s how to do it:
- Close Origin if it’s running on your PC. Use the Task Manager to double-check and make sure all Origin-related processes are closed.
- Press Windows + R on your keyboard simultaneously. Doing this will access the “Run” function on Windows 10.
- In the search field, enter %ProgramData%/Origin, and press OK at the bottom.
- In the folder that opens (by initiating the search during the previous step) delete everything except the folder named Local Content. After deleting the files, close the window.
- Again press Windows + R on your keyboard simultaneously. This time, type %AppData% into the search field and press OK at the bottom.
- The “Roaming” folder will open. You need to delete the Origin folder inside. Then, in the address bar, click on AppData, open the Local folder, and delete the Origin folder from there as well.
- Restart your PC (this is optional but recommended).
You have now successfully cleared Origin’s cache, which will hopefully help you get rid of the bug preventing the in-game overlay from working.
Fix 4: Try A Different Version Of The Origin Client
Older client versions often have security flaws and bugs because they lack the latest updates the developers included with more recent versions.
However, if this doesn’t bother you much, and you care more about having the Origin in-game overlay enabled and functional, here’s what you can do.
- Perform a clean Origin uninstall on your PC by following the steps listed in our guide.
- Instead of downloading the latest Origin version, download an older version.
- Install Origin on your PC, preferably in a folder other than the one you previously had the app installed in.
- When the installation is complete, reboot your PC and run Origin as an Administrator.
Some versions of Origin are considered more stable than others, including one which is often recommended by EA officials to users who need to conduct troubleshooting.
You now know how to solve the Origin in-game overlay not working problem, even if some of the solutions listed are somewhat unappealing for gamers.
If none of these methods helped you, don’t hesitate to contact Origin’s support team for further assistance.