Twitch is a world-leading live streaming platform and usually provides a seamless user experience. However, the site’s complexity and its many features can occasionally result in bugs that impact your time using it.
You don’t need to be very familiar with Twitch to know that videos play a significant role on the platform. If someone missed a Livestream, they have the ability to watch the Video on Demand (VOD) instead. You, as a channel owner, need to manage these videos.
Unfortunately, sometimes errors occur and you can’t delete videos when you want to. If you’re dealing with this bug, the following guide will help!
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Fix 1: Clear Your Browsing Data And Cookies
It’s a basic fix, but clearing your browsing data and cookies can sometimes help you deal with this unknown bug on Twitch. Follow the steps below to do this quickly.
Note: This method is for Chrome users.
- Open Chrome and simultaneously press Shift + Ctrl + Delete on your keyboard. You need to be in a non-incognito window for this to work. In incognito mode, you’ll have to open the menu manually.
- Select “All time” in the “Time range” field using the drop-down menu.
- In the “Clear browsing data” menu, tick all the boxes in the “Basic” section and click “Clear Data” to finish the process.
Now you can restart your browser and try deleting the Twitch video(s) again. If the problem persists, try the other methods in this guide.
Fix 2: Reset Your Twitch Password
This is another fix that may not sound promising but, judging by this Reddit thread, it’s worth giving a try. It doesn’t make much sense, but bugs don’t make much sense either. It has helped some users, and it might help you.
Here’s how to reset your Twitch password.
- Open Twitch and log into your account.
- Click your avatar, which you can find in the top-right corner. Next, select “Settings” on the menu.
- In the Settings section, click “Security and Privacy” and then “Change password”.
- Enter your old and new password, then finish by clicking the “Change Password” button.
Now you’ve successfully changed your Twitch password, and there’s a chance you will be able to overcome the bug when trying to delete videos.
If this doesn’t work, don’t worry! There are still a few more fixes you can try.
Fix 3: Delete Highlights Of Videos You’re Trying To Delete
This one helped a lot of users, and it will hopefully help you as well.
Having to delete the highlights of the videos you want to delete is logical because the highlight is a part of the video.
Deleting a video will automatically delete its associated highlights, which is probably something Twitch wanted to prevent. This might have been to avoid a storm of support tickets later on.
Whatever the reason, you’re here for a solution, so let’s get to it.
- Click your avatar in the top-right corner on Twitch.
- On the left side, select “Content” and then “Clips.”
- Delete the Clips associated with the videos you are trying to delete. You should first test this with one video’s Clips to see if it works before removing all of them.
- After deleting the Clips, try deleting the video again and see what happens.
Fix 4: Delete The Twitch Videos By Using A Different Browser
Sometimes the bug might simply be related to the browser you’re currently using. You can try to overcome the problem by switching to a different browser instead.
We have a helpful guide covering multiple alternatives you can try.
As many users already have Firefox installed, it is usually the most convenient option. Microsoft Edge is provided with every Windows system, so that might be an even quicker solution if you don’t want to install anything else.
Fix 5: Contact Twitch Support
Although the Twitch Support team is often in high demand, contacting them regarding this issue is a good idea, especially if you have tried all the other fixes in this guide without positive results.
Deleting your Twitch videos should never be an inaccessible or broken feature, and when it is, it’s always a problem on Twitch’s end that you as a user don’t have to deal with on your own.
Twitch Videos are effectively the history of a particular channel, but sometimes they’re either outdated, or you no longer want them available to the public. Deleting them only takes a few clicks if you don’t encounter the unknown bug when trying to do so.
By utilizing the methods you learned from the guide above, you should overcome the error and regain control of the content you want users to see on your channel.