Twitch is a world-leading live streaming platform, but the complexity and many features sometimes cause inconvenience in the user experience.
You don’t have to be too familiar with the website to know that videos play a significant “role” in how Twitch works. If someone missed a Livestream, they’ll watch the Video on Demand (VOD) instead. But, you as a channel owner need to manage these videos.
Unfortunately, sometimes the videos “act up” and you can’t delete them when you need to. If you’re dealing with this bug recently, the following guide will be of good use.
Fix 1: Clear Your Browsing Data And Cookies
Although it doesn’t sound like the “brightest” fix, clearing your browsing data and cookies can indeed help you deal with this unknown bug on Twitch. Follow the steps below to do this quickly.
This method is for Chrome users.
- Open Chrome and press Shift + Ctrl + Delete on your keyboard at the same time. You have to be in a non-incognito window for this to work. On incognito mode, you’ll have to open the menu manually.
- Make sure to select “All time” in the “Time range” field using the drop-down menu.
- In the “Clear browsing data” menu, tick all the boxes in the “Basic” section and click “Clear Data” to finish the process.
Now you can restart your browser and try deleting the Twitch video(s) once more. If the problem persists, try the other methods in this guide.
Fix 2: Reset Your Twitch Password
Another fix that doesn’t sound too promising at first, but considering this Reddit thread, it’s worth giving it a try. It doesn’t make much sense, but then again, bugs don’t make any sense either. It helped some users, and it might help you too.
Here’s how to reset your Twitch password.
- Open Twitch.tv and log into your account.
- Click on your Avatar, which you can find in the top-right corner. Select “Settings” on the menu.
- In the Settings section, click on “Security and Privacy” and then on “Change password.”
- Enter your old and new password, and finish by clicking the “Change Password” button.
Now you’ve successfully changed your Twitch password, and there’s a chance you will be able to overcome the bug when trying to delete Twitch videos. If not, there are still a few fixes on this list you should try.
Fix 3: Delete Highlights Of Videos You’re Trying To Delete
This one helped a lot of users, and hopefully, it will help you as well.
Having to delete the highlights of the videos you want to delete afterward makes sense because the highlight is a part of the video.
With that said, deleting the video will automatically delete the highlight, which is probably something Twitch wanted to prevent from happening to many users, possibly avoiding an intense “storm” of support tickets later on.
Anyway, you are here for the solution, so let’s get to it.
- Click on your avatar icon in the top-right corner on Twitch.
- On the left side, select “Content” and then “Clips.”
- Delete the clips associated with the videos you are trying to delete. You should test this only with one Clip and video to see if it works before you remove all of them.
- Upon deleting the clip, try deleting the video once more and see the outcome.
Fix 4: Delete The Twitch Videos By Using A Different Browser
Sometimes the bug might be caused by the browser you’re using. So, you can try overcoming the problem by using a different browser instead.
This guide offers multiple alternatives you can try.
Since most users have Firefox installed already, that one seems to be the most convenient option. Microsoft Edge is built-in Windows, so that might be an even quicker solution for you.
Fix 5: Contact Twitch Support
Although Twitch Support is often under heavy load, contacting them for this issue is a good idea, especially after trying all the fixes in this guide with no positive outcome.
Twitch Videos are like the history of a particular channel, but sometimes they’re either outdated, or you no longer want them available. Deleting them takes just a few clicks if you are not encountering the unknown bug when trying to do so.
By putting the methods you learned from the guide above to use, you should overcome the error and establish control over what content you want users to see on your channel.