Discord is the go-to communication app for a massive amount of people, but it definitely isn’t perfect. Occasionally, the servers can go down, or the app itself can become bugged or broken.
One of the more common issues faced by users is when Discord randomly disconnects. This is usually accompanied by Discord’s familiar sound of disconnecting and reconnecting, so you’re unlikely to miss it.
If you are encountering this issue, here is a list of common and lesser-known fixes.
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Fix 1: Check Your Internet Connection
It might sound a bit redundant as you need internet access to read this article, but your internet connection could be the cause of Discord randomly disconnecting.
The solution to this problem depends on whether this issue only happens once or twice a day and lasts briefly or if it happens for extended periods throughout the day.
If it only happens once or twice a day and is resolved quickly, it could be because of your router’s IP reset. IP resets are usually set to occur every 12 or 24 hours, depending on how your ISP has configured your router. This is known as Dynamic IP, which is much easier to deploy, whereas static IP requires manual configuration.
The best solution is to write down or set an alarm to remind you of an imminent IP reset. Alternatively, you can try configuring your computer/router to have a Static IP, but that is a bit more complicated.
If the issue persists throughout the entire day, it might be because you have a weak or unstable internet connection.
For those using a Wi-Fi connection, we recommend improving the signal either by bringing your device and router closer together or by installing a wireless repeater. For the strongest signal possible, you could switch to a wired connection.
Keep in mind that the problem with your internet connection might not be on your end. In that case, we recommend contacting your ISP to resolve the issue.
Fix 2: Check Discord’s Status
Discord’s servers are rarely unavailable, but downtime isn’t unheard of. Crashes can happen, and if you are trying to join a voice channel in those moments, you will probably be quickly disconnected.
To ensure that the issue is not on your end, we recommend checking out Discord’s Status site. This website has live information regarding Discord’s API, Media Proxy, Search and Push Notification servers.
The website also provides a timeline of the servers’ uptime and the times between which they have been down. On average, they are up 99.95% of the time. For extensive server information, expand the Voice tab. Here, you can find information on specific servers based on their location.
If everything is green on Discord’s side, your issue will need to be resolved locally.
Note: When Discord’s servers are down, there’s nothing you can do but wait.
Fix 3: Change Voice Channel Server Region
If the Discord Status page indicates that only some servers are down, it might be a good idea to try changing the voice channel’s region.
To do that, open Discord and head into your server. Right-click a voice channel, select Edit Channel, and then go to the Overview tab. Under Region Override, expand the menu, and select a server relatively near your location. For example, choose Russia if you are based in Europe.
Alternatively, try setting it to Automatic.
Fix 4: Restart Your Computer
Restarting the computer is a universal solution for a variety of problems. It sounds simple, but it could save you some time in troubleshooting.
Before you start implementing other fixes, try a quick restart, open Discord, and join a voice channel. If the issue persists, continue to the fixes listed below.
Fix 5: Run Discord As an Administrator
Another quick and simple solution is to run Discord as an administrator. Running a program as an administrator can help you bypass certain inbound and outbound rules, allowing the user to establish a stable connection to a particular server/voice channel.
Fix 6: Turn Off Your VPN
Virtual Private Networks or VPNs can be useful for many tasks. They can boost your privacy and online safety. They can also help you overcome regional restrictions.
However, some applications, including Discord, can have trouble establishing stable connections with a VPN user. In many cases, this leads to frequent disconnections and reconnections.
Try turning off your VPN or switching to the same region as the voice channel or at least one that is closer. If you do this, you should hopefully stop disconnecting from Discord.
If you aren’t a user of a VPN service, continue reading.
Fix 7: Force Discord Update
Discord is updated often, so it’s possible that you’ve somehow missed one of those updates.
The easiest method to get Discord to update is to restart the app itself. When it launches again, it should update automatically.
Unfortunately, that isn’t always the case. Thankfully, you can force the update. You can accomplish this by either using the dedicated update button on Discord or by uninstalling, downloading the latest version, and installing the downloaded file.
Fix 8: Update Windows
Updating Windows might not seem related to any Discord issues, but it isn’t unheard of for a system update to brick some applications. That update is usually quickly replaced with a fix, which is why it is worth trying to update Windows.
To update your Windows to its latest version, open the Start Menu and type Windows Update. Select Windows Update settings and then click Check for updates.
After the Windows update is installed, try updating Discord again and then run it.
Fix 9: Try The Browser App
If none of the solutions above are working for you, it might be a good idea to switch over to the Discord browser app temporarily.
Any issues you have with the desktop app are probably unrelated to the browser application, so you shouldn’t encounter any issues while using it.
Fix 10: Contact Discord Support
Not everyone will have luck with the fixes above. If you simply can’t seem to overcome your disconnecting and reconnecting issues, it might be best to contact Discord support.
Make sure to specify exactly what your issue is and which solutions you have tried. Telling them about your troubleshooting attempts will help them pinpoint a solution more easily.